Customer Service Representative/Office Assistant

We are seeking a highly motivated and customer-oriented individual to join our team as an Office Assistant and Customer Service Representative.

As a Customer Service Representative, you will be one of the first points of contact for our customers, providing exceptional service and support.

This Position Would Include:

- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about services, and promotions
- Assist customers with questions, handling of warranties, and resolving any issues or complaints
- Perform data entry tasks to update customer records and maintain accurate documentation
- Utilize phone etiquette skills to ensure positive customer interactions
- Conduct outbound calls to follow up with customers or provide additional information as needed
- Collaborate with other team members to achieve department goals and objectives

Looking for Someone with the following:

- 1 year experience in Customer Service or office setting preferred
- Strong communication skills, both verbal and written, in English
- Multilingual or bilingual abilities are a plus, particularly in Spanish
- Proficient in data entry and navigating computer systems
- Sales experience is beneficial but not required
- Ability to effectively communicate and build rapport with customers

If you are a motivated individual who enjoys helping others and providing excellent Customer Service, we encourage you to apply for this position. Join our team today!

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Health insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person