Customer Service Representative

If you love building solid customer relationships, this Customer Service Representative position via Robert Half in the growing Manufacturing industry might be for you. This Customer Service Representative position is an excellent career opportunity for someone who is articulate and highly-skilled. This long-term contract / temporary Customer Service Representative position could be for you, if you're available to work in Wilton, Connecticut. If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!
Major responsibilities
- Receive and place telephone calls
- May support business development and client referral goals by actively cross-selling and referring customers
- Deliver outstanding, friendly Customer Service in a timely fashion
- Field and send out send written business correspondence- Comprehensive knowledge of Answering Multi-Line Phone System
- Command of Call Center Customer Service
- No stranger to performing extensive research to resolve complex customer inquiries
- Ability to communicate verbally and in writing effectively throughout all levels of the company
- Demonstrated ability to interact effectively with internal and external partners and clients/customers
- Enthusiastic attitude and an engaging businesslike approach
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Strong Customer Service and office administrative skills
- 1+ years of past relevant experience
- Ability to simplify complex problems and build solutions
- Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications
- Ability to navigate multiple computer systems and applications
If you derive professional and personal satisfaction from the expert application of Customer Service on a case-by-case basis, we want to hear from you. Apply today!