Lawn Doctor is looking for a dependable and reliable individual to provide exceptional Customer Service to our lawn care customers. The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork and makes outbound calls to customers to follow-up on estimates and ensure customer satisfaction. We are looking for a motivated, self-starter who is goal-oriented and hard-working.
Full-time Opportunity's Available
Benefits and Perks:
- Competitive salary + Commission
- Combined Bonus
- 401 K plus employer match
- Health Insurance 100% paid for by employer
- Dental and Vision
- Tuition Reimbursement
- Growth Opportunities
- Paid Training
Daily Tasks include:
- Takes inbound call from customers and potential customer
- Scheduling and Routing for next days production
- Makes outbound calls to follow up on estimates and ensure customer satisfaction
- Sells services over the phone
- Offer New Services to Customers
- Maintains customer data records
- Processes paperwork from sales and service team members
Requirements:
- Good written and verbal communication skills
No need for experience in the lawn care industry, it is helpful but not needed. The right person who is passionate about communications through phone and email and is willing to learn the Lawn Doctor lawn service features and benefits will get paid very well for utilizing their skills in this role.
Training will be provided on our software programs and communications platform.
The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience in the lawn care industry is highly desirable but not required.
- All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.