Customer Service Representative

Everett, WA

Are you the type of person who loves a challenge, enjoys talking to new people, is comfortable doing outbound calling, and loves to learn? If you're nodding yes, let's connect. You might be a great fit for our Corporate Sales Team!

TERRA is currently looking to add an internal Customer Service Representative to our Corporate Sales Call Center. You'll be trained to research and source client leads and schedule appointments (via cold-calling) for our branches spread across the Western, Southern, and Midwestern regions of the U.S.

This isn't your "typical" outbound call center or sales role - you will NOT be collecting payments or having conversations about pricing.

Instead, you will be leveraging your unique relationship-building skills during those impactful first calls to make connections with business leaders and decision makers and facilitate meetings with our TERRA branch teams.

About the Opportunity

Our call center's vibe is dynamic and fast-paced, so you'll never be clock-watching. You'll also have clear daily and weekly goals to keep you motivated, and you'll always know how you are doing. Though you will be working independently, you will always feel like part of a team. Added to which, your achievements will be celebrated—as a team and on an individual basis.

But you know what's really awesome about this role? You'll be creating opportunities not just for businesses facing staffing challenges, but also for real people seeking employment.

Ready to connect businesses with solutions and play an instrumental role in TERRA's continued growth, while learning new things and taking your career to new heights We can't wait to hear from you!

Customer Service Representative Requirements:

• 1-2 years experience in an call center environment
• Comfortable making cold calls to businesses
• Ability and desire to reach (and exceed) goals
• Proficiency with MS Word, Excel and Outlook; ability to learn new software
• Excellent verbal and written communication skills as you’ll be communicating with business leaders and company decision-makers

Schedule: Monday – Friday, 6:00am-3:00pm (8-5 shift also available)

Location: Everett, WA

Pay: $24.00-$26 per hour DOE (additional monthly bonus of $300 – $1000).

Benefits:

• Medical, Dental Vision (PPO and HDP)
• Health Savings Account
• Virtual Care
• Life and Long-Term Disability Insurance
• Employee Wellness Program
• Pet Insurance
• Commuter Benefits
• Consumer Discount Program Membership

• 401(K) Retirement Plan with Employer Match
• 8 Paid Holidays
• 17 days of Paid Time Off (PTO) the first year
• 3 days of Paid Community Service Time (CTO)
• 3 weeks of Paid Parental Leave, plus PTO match of up to 5 weeks

About TERRA Staffing Group

TERRA Staffing Group is a leading recruitment firm with offices across the Western, Southern, and Midwestern regions of the U.S., and a 13-time recipient of the Best of Staffing award, putting us in the top 2% of staffing firms nationwide.

We work with a broad range of clients, from small, locally-owned businesses to large, global powerhouses, all of whom share a common interest—they love working with the best!

Success Stories Created Daily. Our mission is that simple. This is your chance to make a real impact on real businesses and real people.

Next Steps

Interested in this Customer Service Representative role and want to connect with us? today!