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Form of workJob Description
Are you looking to grow? So are we!
Allstate - Chisholm Insurance in Poulsbo, Washington, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service Representative. In this role you will provide exceptional Customer Service to our clients, addressing all of their insurance-related questions, concerns, and requests. Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role. We pride ourselves on our top-notch Customer Service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need.
If you are ready to make a change in your life and are looking to join a company that cares about both our clients and you, apply today!
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Responsibilities
Process customer policy change requests.
Secure all Trailing Documents from customers.
Complete Evidence of Insurance requests.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Provide exceptional Customer Service and support.
Be outstanding at relationship building.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Must have ability to multi-task.
Professional phone etiquette.
Career minded vision.
Excellent Spelling and Grammar skills.
Great Customer Service Skills.
Problem-Solving Capabilities.
Works well with other employees and is a team player with a positive attitude.
No insurance experience required but must be willing to learn and secure licenses.
