Division of Professional Registration
State Board of Cosmetology and Barber Examiners
Posting Closes 08/16/2021
Salary $30,088
Job Location: Division of Professional Registration, State Board of Cosmetology and Barber Examiners, 3605 Missouri Boulevard, Jefferson City, Missouri 65109.
Why you'll love this position:
The office promotes a positive and supportive work environment for its team members. You will enjoy working with other professional colleagues in this fast-pace, positive office environment.
The board has an immediate opening for a Customer Service Representative (processing technician). The position will be responsible for reviewing applications for licensure and corresponding with applicants and licensees. Candidates must have good, effective communication skills, be self-motivated with the ability to multi-task, make routine decisions, organize workflow and establish priorities and deadlines.
What you'll do:
- Review applications for licensure, determine authenticity of documents, and ensure statutory requirements are satisfied.
- Correspond with applicants regarding errors and solutions.
- Enter information from the application into the licensure system.
- Prepare applications and supporting documentation for board review.
- Respond to written and verbal inquiries regarding requirements for licensure, fees, license status and the laws, rules and regulations pertaining to the board.
- Maintain a filing system and prepare records for digital imaging.
Minimum Qualifications
- Two or more years of experience in reviewing and processing official documents such as claims, applications or legal documentation; or
- One or more years of experience as a Associate Customer Service Representative (processing technician I)
- (Earned credit hours from an accredited college or university in the areas of business or public administration may substitute on a year-for-year basis for the required experience)
- Knowledge of computer applications such as Adobe Acrobat Pro, Microsoft Word, Outlook and Excel.
Please contact Brittany Tomblinson at brittany.tomblinson@pr.mo.gov
How to apply:
https://mocareers.mo.gov/hiretrue/mo/mocareers/index.html
The State of Missouri is an equal opportunity employer. We celebrate diversity
and are committed to creating an inclusive environment for all employees.