Customer Service Representative At Doggy Daycare & Boarding

Customer Service Representative

Play All Day offers exceptional dog daycare and safe and secure hoteling for furry family members of humans. The Customer Service Representative serves as the face of Play All Day.

We are seeking friendly, organized and enthusiastic individuals to join our team as Customer Service Representatives at our bustling Windham location. As the first point of contact for our clients, you will play a crucial role in ensuring exceptional Customer Service and creating a positive experience for both our human and canine guests. Your primary responsibilities will include:

• Greeting clients and their furry companions with a warm and welcoming demeanor.
• Managing phone calls, emails, and inquiries with professionalism and efficiency.
• Scheduling daycare appointments, boarding reservations, and grooming services.
• Maintaining accurate records of client information and pet profiles.
• Providing information about our services, rates, and facility amenities.
• Assisting with administrative tasks such as filing, data entry, and inventory management.
• Collaborating with our team to uphold cleanliness and hygiene standards throughout the facility.

Qualifications:

• Previous experience in Customer Service or administrative roles preferred.
• Passion for working with dogs and providing exceptional care.
• Excellent communication skills, both verbal and written.
• Strong organizational abilities and attention to detail.
• Ability to multitask and thrive in a fast-paced environment.
• Proficiency in basic computer skills and familiarity with office software.
• Willingness to work flexible hours, including weekends and holidays.

If you are passionate about dogs and dedicated to delivering exceptional Customer Service, we would love to hear from you!

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: No less than 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training
• Retirement plan
• Vision insurance

Day range:

• Holidays
• Weekends as needed

Shift:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities
• Performance bonus

Work setting:

• In-person

Application Question(s):

• What is your availability? Are you available weekends and/or holidays?
• Tell us why you want work as a Customer Service Representative at Play All Day!

Ability to Commute:

• Windham, NH 03087 (Required)

Work Location: In person