Customer Service Representative

American cleaning solutions is hiring

```Duties```
- Provide exceptional Customer Service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Analyze customer needs and recommend appropriate solutions or products
- Upsell additional products or services to enhance customer experience
- Handle customer complaints and resolve issues effectively and efficiently
- Maintain accurate and detailed records of customer interactions and transactions

```Experience```
- Previous experience in a Customer Service role is preferred
- Excellent communication skills in both English and Spanish (written and verbal)
- Ability to effectively communicate with customers from diverse backgrounds
- Strong problem-solving skills and ability to think critically
- Experience with outbound calling and sales is a plus
- Multilingual or bilingual candidates are highly desired

At our company, we value our employees and offer a supportive work environment. As a Customer Service Representative, you will have the opportunity to make a positive impact on our customers' experience. We provide comprehensive training to ensure your success in this role.

If you are passionate about providing excellent Customer Service, have strong communication skills, and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to join our team of dedicated professionals!

Job Type: Full-time

Pay: $800.00 - $1,000.00 per week

Benefits:

• Flexible schedule
• On-the-job training
• Referral program

Experience level:

• No experience needed

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Work Location: In person