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SalaryAbout us
Rise Up Marketing is a small business in Lynnwood, WA. We are professional, agile, supportive and our goal is to train great representatives to provide the best Customer Service to our clients..
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
- Modern office setting
Responsibilities:
- Provide exceptional Customer Service to clients via phone, email, and chat
- Handle customer inquiries, complaints, and requests in a professional and timely manner
- Assist customers with product information, pricing, and order placement
- Upsell products and services to maximize sales opportunities
- Conduct outbound calls to follow up on customer inquiries or resolve issues
- Maintain accurate and detailed customer records in the database
- Analyze customer feedback to identify areas for improvement in products or services
- Collaborate with other team members to ensure customer satisfaction
Experience:
- Previous experience in a Customer Service role preferred
- Bilingual proficiency in English and another language is a plus
- Excellent communication skills, both verbal and written
- Strong phone etiquette and active listening skills
- Ability to analyze customer needs and provide appropriate solutions
- Experience with data entry and CRM software is a plus
- Sales experience or the ability to upsell products is beneficial
We offer competitive compensation and benefits packages for our Customer Service Representatives. Join our team of dedicated professionals who are committed to providing outstanding service to our valued customers. Apply today!
Job Type: Full-time
Pay: $800.00 - $1,200.00 per week
Benefits:
- Dental insurance
- Health insurance
- On-the-job training
- Professional development assistance
- Vision insurance
Experience level:
- No experience needed
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
