Customer Service / Order Entry

Customer Service / Order Entry
Location: Vernon, California
Job Description:
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information, resolving issues, entering orders, resolving returns and other operational/Customer Service/Order Entry tasks.
Responsibilities:
• Order entry, enter orders, process returns, process credits, process truck claims.
• Assist customers with pricing, inventory, and order status
• Handle customer inquiries and complaints
• Troubleshoot and resolve issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications:
• Previous experience in Customer Service and Order Entry
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
Benefits: Medical / Dental / 401k and other benefits
Pay range: $17 - $21 per hour
Please answer the following questions to be considered:
1. This is a full-time position in 90058, please confirm that works for you.
2. Do you have Order Entry experience? Please elaborate.
3. Please attach your resume.