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SalaryAbout Us
Advantage Wholesale Supply is a full-service apartment building supply company with 5 locations throughout Brooklyn, Bronx, Manhattan and New Jersey. Our distribution center is located in the Bronx with our own fleet of trucks and all of our locations stock a multitude of items. For over 30 years, we have been providing world class service to our customers and pride ourselves on being the industry standard for apartment building supply.
Customer Service Manager Responsibilities
The Customer Service Manager position essential duties and responsibilities include:
- Maintaining inventory for Main Warehouse and 5 Locations
- Keeping up with Industry Trends by sourcing new items to stock and discontinuing obsolete items
- Cultivating relationships with existing and new vendors
- Negotiating optimal pricing with vendors to maximize revenue
- Coordinating daily transfers of stock between locations
- Communicating with vendors regarding deliveries, pricing, availability, etc.
- Managing staff in the Purchasing Dept. as well as supporting and assisting Special Orders staff to ensure Purchasing Dept. running smoothly.
- Working with the Distribution Dept. and Customer Service Dept. to ensure customer satisfaction in regards to items, pricing and availability.
Customer Service Manager Qualifications
- Strong ability to cultivate relationships & negotiate
- Managerial experience
- Maintain a high level of organization
- Time management
- Strong eye for detail and follow through. Accountability is key.
- Excellent communication & interpersonal skills; written and verbal
- Strong data entry skills with experience in email correspondence
Customer Service Manager Benefits
- Office Hours: Monday – Thursday 8:00 AM – 5 PM. Friday: 8:00 AM – 2 PM
- Stable company that’s been in business for over 30 years
- Paid sick/ vacation and holiday time
- Medical benefits
- Personalized Attention and Very Friendly atmosphere
- Advancement/ Growth Opportunities
- Strong emphasis on team work, collaborative work environment
Job Type: Full-time
Pay: From $75,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Ability to Commute:
- Brooklyn, NY 11225 (Required)
Work Location: In person
