Crisis Services Supervisor

Salary: $75,982.40 - $111,737.60 Annually
Location : Eugene, OR
Job Type: Regular
Job Number: 202300526
Department: Health & Human Services
Division: HHS BH Behavioral Health Svcs
Opening Date: 11/03/2023
Closing Date: 12/18/2023 11:59 PM Pacific
FLSA: Exempt
DESCRIPTION
About the Position
Lane County Behavioral Health is looking for a dynamic individual to join our behavioral health leadership team as the Crisis Services Supervisor. This person offers oversight of services and support for our Crisis Services Team (CST) which was created to better serve individuals in behavioral health crisis across our county. This skilled supervisor participates in program development and maintenance, as well as collaboration with community partners primarily those in the law enforcement and emergency services systems.
Specific personnel duties include facilitation of team meetings, group and individual supervision, and interacting with individuals with whom we provide services. Specific program duties include planning and/or supervising crisis related behavioral health projects, documenting quality improvement, and program planning/policy/workflow development for one or more programs. This position will provide or ensure the provision of a work schedule for members of the CST that provides for 24-hour/365-day crisis response services at a level that maintains a continuity of coverage according to contractual requirements. They will provide backup crisis intervention/crisis response services as a member of the CST, as necessary, to ensure the appropriate continuity of care levels are maintained. The person in this role will work with a team of supervisors and senior managers to support behavioral health initiatives.
About the Division
Lane County Behavioral Health provides services to more than 1,600 individuals with behavioral health conditions. We work with community partners to provide a continuum of care from prevention through treatment and aftercare in an environment that promotes a culture of resilience and recovery.
*Lane County employees may be eligible for student loan repayment:
Public Service Loan Forgiveness
National Health Service Corps
Schedule: Schedules may be variable and may include mandatory on-call, overtime, and/or non-traditional work hours including nights and weekends, and some holidays. This position includes community-based work and related travel for routine job tasks.
*This is a non-represented position*
QUALIFICATIONS
Training:

• Master's Degree in Behavioral Health.

Experience:

• Two years of professional level supervisory experience, which includes evaluative, analytical, and planning work in a Behavioral Health treatment setting.

Special Requirements:

• Oregon Health Licensure required: Licensed Clinical Social Worker, Licensed Professional Counselor, Licensed Psychologist, or Licensed Marriage and Family Therapist
• NPI
• Transcripts
• Diploma
• CV or Resume
• Oregon Driver's License

Preferred Requirements:

• Experience with crisis intervention, crisis triage centers, acute inpatient units or substance abuse treatment centers or community outreach. Experience overseeing and implementing treatment service and delivery.
• Experience facilitating complex information with community partners, such as Mental Health Courts, Acute Care/State hospitals, Jails, Parole and probation and correctional facilities.
• Experience demonstrating technical knowledge relating to Behavioral health treatment systems and programs to include research-based and effective treatment services.
• Experience managing systems and/or organizational development; Experience developing communication plans to maintain positive relationships with public and private entities.
• Experience in advancing health equity, addressing systemic health disparities and collaborating with diverse, vulnerable and underrepresented populations.

Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
Notes:

• A background check is required for this position.
• Consenting to and passing a drug test is required for this position.
• A valid Oregon driver license is required for this position.

CLASSIFICATION DETAILS
Professional/Technical Supervisor Classification Details
Selection Process
SUPPLEMENTAL INFORMATION
Equal Employment Opportunity
Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.
Strategic Plan
In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.
The 2022 -2024 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.
Trauma Informed Care Statement
Lane County is committed to providing Trauma Informed Care. As an organization, we recognize that many of the people we serve have experienced trauma, either currently, recently or in their past. Our agency is dedicated to incorporating an understanding of trauma, both with our clients and with each other.
Veteran Preference Information
Careers with Lane County Offer Extraordinary Benefits
At Lane County, we value our employees and we show it with our extraordinary benefits. We know that you chose public service for more than a paycheck, and our outstanding benefits are designed to help you Live Well, Live Lane - throughout your career. Read on to learn what great benefits await you in a career with Lane County.
Introducing , Lane County's benefit advisor! ALEX is an interactive tool that will help you understand the benefits being offered, out of pocket expenses and coverage available. You will need the Collective Bargaining Unit found in your job posting and when asked for your date of hire, please put in today's date.
*The below information describes typical benefits available for Regular Full-time Employees. Actual benefits received may differ by position, employment status (regular, temporary, or extra help) and/or bargaining group.
Collective Bargaining Units:
Admin-Pro
AFSCME
AFSCME Nurses
AFSCME Physicians
FOPPO
LCPOA
Local 626
Prosecuting Attorney's
Benefits to keep you & your family well - Physically
Health insurance coverage becomes effective the first of the month following your first 30 days as an eligible employee.
Medical/Rx/Vision - Lane County offers medical, prescription and vision exam coverage for you and your eligible dependents. The plan options and costs per month for 2018 are outlined below:
If you enroll in the HDHP the County will contribute to your HSA: $1,500 (individual) or $3,000 (family) annually. This amount is prorated based on date of hire.
Eligible employees who complete a Health History Risk Assessment (HHRA), Biometric Screening, and Comprehensive Health Review (CHR) at the Live Well Center receive a $20 per month credit.
Wellness Clinic - The Live Well Center is for Lane County benefits-eligible employees, spouses and dependents (ages 2 and up) who are enrolled in the Lane County health plan. Marathon Health manages the Live Well Center and their clinical team provides confidential, affordable care for your acute and preventive healthcare needs. The Live Well Center also provides health coaching, chronic disease counseling, comprehensive primary care services, and much more.
Dental - Lane County provides dental coverage for employees and their eligible dependents.
Employee Assistance Program (EAP) - Lane County provides this counseling and concierge service to employees and members of their immediate households.
Fitness Center Membership - Lane County provides employees with a free membership to a local fitness center. Employees may add their families at a discounted rate.
Benefits to keep you & your family well - Financially
Retirement - Lane County pays for, and enrolls employees in the Oregon Public Service Retirement Plan (OPSRP) and the Individual Account Program (IAP) following six full months of employment. (Current members are eligible upon hire.)
Disability - Lane County pays a portion of wages for eligible employees through Short-Term Disability, and provides Long-Term Disability coverage. Lane County complies with all State and Federal disability laws for employee, family, parental and pregnancy leaves regulations.
Time Management - Lane County provides employees with a generous bank of hours to be used for sick, vacation, family emergencies and personal days.
Holidays - Lane County provides 10 paid holidays per year:
New Year's Day Independence Day
Martin Luther King Jr's Birthday Labor Day
Presidents' Day Veterans' Day
Memorial Day Thanksgiving Day
Juneteenth Christmas Day
Life Insurance - Lane County pays for employee group term life insurance.
County-paid Training & Development to keep your career well
On-site Classes - Lane County offers a variety of on-site classes to develop employees' soft and technical skills.
Online Training - Lane County offers a variety of online classes through LEAP to help employees continually improve their skills.
Conferences & Seminars - Lane County will consider reimbursement for employees to attend professional conferences, dependent upon budget, to encourage continuous learning and professional development.
Lane County offers these other valuable benefits
Deferred Compensation Retirement Savings - Employees may enroll in a deferred compensation program 457(b) to save for retirement.
Vision - Eligible employees may purchase supplemental vision insurance.
Supplemental Life Insurance - Employees may purchase supplemental life insurance for themselves and their dependents/spouse.
Aflac - Optional employee-paid voluntary group coverage is available through Aflac.
Group Discounts - Group discounts may include homeowners and auto insurance, pet health insurance, credit union membership.
Paid medical, dental and vision coverage for dependents is determined by labor agreement or APM, as applicable. Physicians should contact their supervisor for health plan options and rates. Please note that Temporary and Extra Help positions are not typically eligible for benefits. This is only brief summary of benefits available to eligible Lane County employees. In all cases, plan documents govern.
For additional information about these extraordinary benefits contact the Benefit Resource Center at 1-866-468-7272, or Lane County HR at (541) 682-3124.
01
IMPORTANT: Please ensure you have included all RELEVANT education, employment and lived experience in your application. To ensure compliance with Oregon Equal Pay laws, Human Resources will conduct a wage analysis based on the information you have provided in your application to determine the appropriate starting wage if you are selected.

• I acknowledge I have provided all relevant education and employment history.

02
Please note that responses to supplemental questions are reviewed separately from your application, cover letter, and resume, and that points assigned are points question is worth. Total supplemental questionnaire score is 100 points. Be as specific as possible in your responses to showcase your qualifications.

• Acknowledged.

03
A resume is required for this position, have you attached a current resume?

• Yes
• No

04
Do you have two years of professional level supervisory experience, which includes evaluative, analytical, and planning work in a Behavioral Health treatment setting?

• Yes
• No

05
What is your highest level of education?

• High School diploma or equivalent.
• Associate's degree.
• Two-year technical certificate or coursework.
• Bachelor's degree.
• Master's degree or higher.

06
Are you currently a licensed Behavioral Health provider in the state of Oregon? (50 points)

• Yes
• No

07
Has your license or accreditation ever been encumbered? (50 points)

• Yes
• No

Required Question