Overhead Door & Dock Service Assistant Technician

ESSENTIAL DUTIES

• Assisting with completion of service tickets
• Updating and correcting details of work performed, and parts used
• Provide accurate details and reports on parts and services needed
• Analyze and respond professionally to customer concerns and annotate them in our internal system
• Performing preventive maintenance and repair services of all types on commercial doors
• Troubleshooting and diagnosing problems onsite
• Assist with completion of project tickets with field notes and completion photos Update and correct details of work performed, parts used, and services needed
• Analyze and respond professionally to customers' concerns and annotate them in our internal system
• Organize tools and parts at the job site and on trucks
• Disassemble or remove parts and equipment for maintenance or repair
• Install hardware or other interior fixtures
• Run wiring to connect equipment
• Lubricate equipment to allow proper functioning
• Test mechanical equipment to ensure its functioning properly and adjust equipment to ensure optimal performance
• Observe and adhere to all safety policies and identify and report unsafe work practices or conditions

PHYSICAL REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Must be able to walk and stand on level and/or inclined surfaces for certain periods throughout the day
• Must be able to climb stairs, ramps, ladders, and work stands
• Must be able to crouch, crawl, grasp or handle objects, use finger dexterity, bend elbow/knee and reach above/below shoulders
• May be required to lift, up to 50 pounds and carry for short distances
• Has the ability to work in cold and hot weather
• May need to travel to remote locations or work out of town

RELEVANT JOB COMPETENCIES

The ideal candidate should possess the following attributes:

• Strong problem solver and analytical thinker
• Excellent communication and interpersonal skills
• Ability to work well under pressure and meet tight deadlines
• Great time management skills
• The ability to maintain a professional demeanor
• Strong computer literacy with capability in email, MS Office, and related communication tools
• Ability to prioritize given tasks and work efficiently towards completing them

MINIMUM REQUIREMENTS

• Valid Driver’s License
• High School Diploma/GED
• Allmark Door maintains a drug-free workplace and perform post offer, pre-employment substance abuse testing and participate in a random drug testing pool.

Additional Training/Certification may be required.

ALLMARK DOOR is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, disability, or veteran status, among other factors.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Construction site
• In-person
• Outdoor work

Experience:

• Construction: 1 year (Required)

Work Location: In person