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Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Consulting Product Analyst WFH opening with Work from Home today and find out what it truly means to be a part of the HCA Healthcare team.
Benefits
Work from Home, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
We are seeking a(an) Consulting Product Analyst WFH for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!
Job Summary
The Product Analyst will create the design, documentation, product configurations, customization and support of software related to Parallon Revenue Cycle Services for Parallon CSO. The Product Analyst will be responsible for partnering with analysts, developers, solution architect, and operations on strategic programs, projects, and activities to support the technology roadmap. The analyst should have excellent verbal and written communication skills, the ability to establish effective working relationships and manage multiple priorities.
Duties (included but are not limited to):
- Product Development, Analysis & Documentation
o Responsible for the full life-cycle process from design to development, testing, product release and maintenance
o Collaborate with senior analyst, developers, Solution Architect, and operations to help gather requirements and understand business need(s). (Business, user, functional and non-functional)
o Participate in requirement validation and feasibility analysis
o Estimate work effort required in delivering features for application(s)
o Report issues and status updates to project management and senior leaders
o Understand the different phases of testing (unit testing, integration testing, performance testing)
o Coordinates and assists in prioritizing new enhancement requests through user story reviews
o Understand the business implications of technology decisions
o Create and maintain process maps, data designs, and system integration documentation
o Create and maintain application support documentation (disaster recovery, user provisioning, application functionality and architecture) in Confluence.
o Utilize version control tools, such as, GitHub.
- Leadership and planning
o Leads meetings with purpose, ensures documentation of outcomes, action items and next steps
o Knowledge on the interaction of the Service with source system, as well as, interaction with the consumers (business users)
o Serves as liaison between business owners and development team(s)
o Assists with defining project requirements by identifying milestones and phases
o Follows and adheres to the CSO Thematic Goal: Own IT, Drive IT, Be IT
- Manage application support and relationships
o Provide 3rd level system support for application(s).
o Lead troubleshooting activities and respond to system issues, when necessary
o Supports the implementation of projects and release work, including pilot training and initial field communication
o Create and maintain strong relationships with internal team(s) and operations.
o Engage with external teams to identify/resolve issues
o Assists with other duties, as assigned.
- Continuous team and process improvement
o Continuously review, propose, and execute opportunities to optimize the processes that affect the included solutions.
o Actively builds analytical and technical knowledge by taking advantage of internal team mentoring and attending professional development opportunities.
Knowledge, Skills and Abilities:
- Technical
o GitHub
o Jira/Confluence
o Basic understanding of SQL, preferred
- Excellent communication and inter-personal skills
- Experience with enterprise software architecture for different types of projects, preferred
- Experience documenting and diagramming architectural components, preferred
- Experience with Agile and Software Development Life Cycle, various development methodologies, and able to independently participate in each phase.
- Excellent customer service. Establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and/or exceeding expectations.
- Adeptness to learn new assignments, technologies and application(s) quickly and manage multiple assignment simultaneously.
- Strong analytical and technical skills with ability to analyze issues, understand and synthesize complex problems, assess technical risks, and recommend sound solutions in a timely manner.
Education:
- Bachelor’s Degree Required or equivalent work experience
Experience:
- 1+ years of experience as a product or business analyst
Certificate/License:
- Certified SCRUM master, preferred
- Certified Managing Jira Projects, preferred
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
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"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive
If you find this opportunity compelling, we encourage you to apply for our Consulting Product Analyst WFH opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
