Consulting Product Analyst

Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Consulting Product Analyst today with HCA Healthcare.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
  

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a Consulting Product Analyst. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

HCA Healthcare ITG

Job Summary:

Provides development, subject matter expertise, and support for the Centralized Patient Logistics Center (PLC) related to multiple enterprise CAD (Computer Aided Dispatch) systems. EMS Ground, Ambulance, Air Transport for the Enterprise. Ensures adequate support for Transport applications and all integrations into potential systems, including coordination and assistance with the product implementation, issue resolution, and working with the appropriate ITG teams (e.g. Networking, Security, Cloverleaf, Clinical Systems, Client Support Services, DBAs, etc.), On-site Facility and appropriate Vendor application resources as necessary.

General Responsibilities:

Project Development

• Provide Business Analysis support for the multiple enterprise CAD integrations and applications business including process flows, identifying pain points, feature gaps, future state development
• Provides expertise in process design and communicating requirements to product development, external solution providers, testing, and education/training
• Act as a Product Analyst with multiple enterprise CAD systems with system Integrations, including requirements gathering, design, guiding development, and testing
• Elicits and documents business, user, functional and non-functional requirements. Creation of requirements deliverables for Patient Logistics Centers related to multiple CAD systems.
• Leads in requirements validation and feasibility analysis with respect to multiple regional CAD systems.
• Create high level and detail design specification that will enable, help troubleshooting day to day build activities
• Estimate work effort required in delivering multiple regional CAD features and capabilities across the enterprise.
• Develop and support opportunities for Automation
• Assist and guide the hardware infrastructure team (on-Prem and Microsoft Azure) in multiple regional/enterprise CAD systems Integration configuration/customization for different environments
• Accurately report issues and status to project management
• Possess knowledge and experience with different phases of testing (unit testing, integration testing, performance testing)
• Possess excellent communication skills to interface with various stakeholders from business consumer to technical staff
• Be incorporated into vendor development teams from design to deployment of enterprise services
• Research and become the Subject Matter Expert (SME) on the interaction of the Capacity Bed Management source systems as well as interaction with business users

Product Support

• Lead troubleshooting activities
• Is subject matter expert for assigned applications
• Work on assignments involving the use of various technologies both Legacy and new application releases
• Direct the performance of simple, moderate and complex troubleshooting / Maintenance assignments within the department. Expected to multitask
• Able to establish and meet due dates
• Provide after-hours/on-call support as needed
• Able to build strong relationships within business owners, department and with other project team members
• Looks for ways to improve how and what we develop and makes suggestions
• Take ownership of responsibilities, working individually or with teams to accomplish goals

Education, Experience and Certifications:

• Bachelor’s Degree – Preferred
• 5+ years of relevant work experience
• Experience with Computer Assisted Dispatch systems. Communication technologies; Sonim XP10, Motorola Wave Radio, Mobile Device Management (MDM), etc.
• Experience working in large Enterprise Application SaaS Model systems
• Experience with HL7 interfaces to applications
• Experience with IT security requirements and compliance teams
• Experience with reporting tools and data warehousing (Micro strategy, QlikView etc.)
• Able to succinctly communicate verbally and in a variety of media
• Demonstrated ability to facilitate diverse groups of people in a problem-solving environment
• Strong interpersonal skills and proven leadership skills working with diverse and complex projects
• Detailed oriented and analytical with good organization skills
• Must have the ability to prioritize multiple activities and tasks simultaneously and adapt to a rapidly changing environment
• Strong problem and issue resolution experience and create quality deliverables
• Possess good written and verbal communication skills and be able to communicate effectively with individuals at various levels within the organization
• Highly motivated and be able to work independently with little supervision.

Physical Demands/Working Conditions

• Hybrid work schedule in Nashville, TN. Must be local or willing to relocate.
• Overtime may be required to meet deadlines

HCA Healthcare’s Information Technology Group (ITG) delivers healthcare IT products and services to HCA Healthcare's portfolio of business and partners, including Parallon, HealthTrust and Sarah Cannon.
For decades, ITG has been a pioneer in the industry, leading the transformation of healthcare into a new era of quality and connectivity. ITG relies on the breadth of the organization and depth of technical expertise to advance and enhance today’s healthcare and to enable our physicians and clinicians to provide world-class, innovative care for patients.
ITG employees rally around the noble cause of transforming healthcare through technology and find inspiration in the meaningful work they do—creating a culture that follows our mission statement which begins by saying “above all else we are committed to the care and improvement of human life.”
If you want a career in technology and have a heart for healthcare, apply your expertise to a mission that matters.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Consulting Product Analyst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.