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Form of workAmazon is seeking a highly skilled and motivated Compliance Specialists within North American Surface Transportation Compliance (NAST Compliance). This role will be conducting investigatory deep dives of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. Additionally, this role will be customer facing, requiring direct communication with carriers in our network. This is an exciting opportunity to join a new team in a huge growth area for Amazon.
An ideal candidate has a background in transportation, strong deep dive and analytics skills, and excellent data driven problem resolution skills. He/she has the ability to pull and analyze data with ease, evaluate multiple signals to determine correct paths, keen awareness of situations which require escalation, and ability to adhere to standard operating procedures. This job will require exceptional communication skills while having the ability to work independently in a high-pressure environment.
Key job responsibilities
• Ability to pull data from numerous databases (using Excel, QUIP, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed
• Must be able to quickly understand the business impact of the trends and articulate those findings in a way that make sense based on available data
• Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered
• Work within various time constraints to meet critical business needs, while measuring and identifying activities performed
• Communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum
• Assist in data and metrics collection that drive business results
• Identify and articulate root causes of defects in order to ensure Amazon's 3P transportation network is safe & compliant
• Continual, tactical communication with internal stakeholders (Compliance, Safety, Supply Chain Loss Prevention) and internal customers
We are open to hiring candidates to work out of one of the following locations:
Tempe, AZ, USA
BASIC QUALIFICATIONS
• High school or equivalent diploma
• 1+ year of experience working with computers and Microsoft Office (Outlook, Word, Excel)
• Strong analytical thinking and problem-solving skills
PREFERRED QUALIFICATIONS
• Bachelor's Degree in a related field.
• Law enforcement experience
• 2+ years of experience in transportation, compliance, loss prevention, or a role with investigatory background.
• 1+ years of SQL and enterprise systems experience.
• Excellent written and verbal communication and interpersonal skills with diverse audience.
• Willingness to learn quickly in a fast-paced environment and commitment to build strong, collaborative relationships with colleagues and internal organizations.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
