Communications Coordinator

Description

MASS MoCA is seeking a full-time Communications Coordinator to join the Communications & Content Department. The Communications Coordinator reports to the Senior Marketer and supports the museum's external communications (social media, marketing campaigns, and public relations efforts) as well as internal (project management, design + video request intake, and departmental reporting). 

Duties & Responsibilities

Social Media + Digital Marketing

• Develop engaging content for social media channels + pull analytic performance reports
• Assist with social media at events, behind-the-scenes, and other organic posting needs to support the implementation of MASS MoCA's social media strategy
• Assist with the development and distribution of digital communications including email marketing (through Prospect II) and submitting events to online calendars
• Develop and maintain effective cross-promotional relationships

Public Relations

• Assist with local press coordination/scheduling/access; maintain press coverage archive and update MASS MoCA's digital Press Room 
• Assist with Marketing and PR administrative responsibilities as needed, including engaging, on-brand copywriting

Project Management + Administrative Support

• Assist with insertion orders and execution for marketing campaigns
• Coordinate with designers to ensure lobby/gallery signage is updated in timely manner
• Works closely with the Communications & Content team to coordinate incoming requests and on-time delivery of ads, collateral, and ephemera
• Serves as department point-person for project management software - Asana -keeping projects current and up-to-date
• Assist with representing the museum at local community events

Requirements

Experience/Qualifications: 

• Education: Minimum high school diploma or equivalent required
• Relevant work experience in a marketing or communications role 
• Must possess excellent writing and editing skills and attention to detail; writing samples will be requested from final candidates 
• Demonstrated organizational skills and ability to work independently, quickly, and efficiently in a fast-paced environment
• Email marketing experience (e.g., Prospect II, WordFly, MailChimp) preferred
• Professional social media (e.g., Sprout Social) experience preferred
• Experience using Project Management software such as Asana or Trello preferred
• Knowledge and appreciation of contemporary art and performance
• Additional administrative duties as assigned.

Work Conditions

• Must be able to use a computer and is comfortable with technology.
• Position may require extended hours, work on weekends, holidays and for festivals and events.
• Must be able to wear PPE as needed.

For employment at MASS MoCA, candidates must be fully vaccinated against COVID-19. Proof of vaccination will be required for employment.

As defined by the National Labor Relations Act, this position is part of the bargaining unit for UAW Local 2110.

Minimum starting rate of $18.00/per hour.

About MASS MoCA 

MASS MoCA is one of the world's liveliest centers for making and enjoying today's most evocative art. With vast galleries and a stunning collection of indoor and outdoor performing arts venues, MASS MoCA is able to embrace all forms of art: music, sculpture, dance, film, painting, photography, theater, and new, boundary-crossing works of art that defy easy classification. Much of the work we show in our light-filled spaces, on our technically sophisticated stages, and within our lovely network of late 19th-century courtyards is made here during extended fabrication and rehearsal residencies that bring hundreds of the world's most brilliant and innovative artists to North Adams all year round. For more information about MASS MoCA, visit massmoca.org.