College Dean Of Students Project Assistant

Department
College Dean of Students in the College
About the Department
The Office of the Dean of Students in the College has broad responsibility for the success of all College students. The Dean of Students (DOS), who reports to the Dean of the College (DOC), oversees the College Academic Advising Office (CAAO), the College Center for Student Success (CCSS), College Programming and Orientation (CPO) and Office of the College Community Standards (OCCS). These subunits support our students from acceptance of their UChicago offer of admission through pre-orientation, across their four years navigating personal and academic issues, through their final College experiences of convocation and graduation. The DOS staff need to understand University policies and the College curriculum as they not only work with students, but they also interact with faculty, parents, and staff from other offices. The Office of the DOS in the College and its subordinate divisions CAAO, CCSS, CPO and OCCS are committed to enriching the working environment for all staff by promoting a culture of inclusion, diversity, equity, and accountability. We invite individuals with diverse backgrounds, experiences, and abilities to apply.
Job Information
Job Summary:
The Project Assistant, under direct supervision of the Assistant Dean for Administration, assists in the coordination of projects for the Central DOS staff and the staff in the subordinate offices within the Office of the Dean of Students in the College. The Project Assistant is the frontline of communication to all constituents who interact with the DOS Office, either through walk-ins or on the phone, including students, faculty, staff, parents, and other University visitors. It is the responsibility of the Project Assistant to maintain the organization and cleanliness of the Front Desk, to screen, evaluate, and direct inquiries, to troubleshoot challenges as they arise, to process student forms, and to provide general customer service to the second floor of Harper Memorial Library. The Project Assistant plays a significant role in office event and meeting planning by ordering food, accepting deliveries, arranging furniture in rooms, leading clean up, preparing agendas, and setting up a/v equipment, and will often work with the DOS's Assistant to accomplish these tasks. The Project Assistant helps maintain the inventory of office supplies and places orders for the Dean of Students Office including subordinate offices such as the College Programming Office, the Office for College Community Standards, and the Center for College Student Success. The Project Assistant fully manages the quarterly CTA U-PASS program and plays a lead role in scheduling the Autumn and Winter quarter department Open Houses. Finally, this role provides significant administrative support for subordinate offices and programs within the College Dean of Students Office.
Responsibilities:
CTA U-PASS (35%)

• Manage the quarterly planning and execution for card distribution, in conjunction with the College Programming Office.
• Assist students with ordering and distribution of lost or damaged cards; provide general student support for questions regarding U-PASS program.
• Prepare and send reports of enrolled students to CTA, keep track of invoices, communicate with the Bursar's office regarding collecting student funds, and other program management as needed.

Provide Administrative Support to Senior Staff and College DOS Subordinate offices (35%)

• Assist senior staff with various projects as assigned.
• Relays all COVID notifications to Advisers & copies notifications into student AIS notes.
• Provide support to Dean of Students in absence of their Assistant.
• Complete administrative forms for the Office of College Community Service (OCCS), including but not limited to, Academic and Financial Review (AFR) forms for international students, academic and disciplinary history verifications, filing of ADA accommodation letters.
• Assist with organization and production of case materials for academic standing and disciplinary committees for OCCS.
• Engage in data entry and other support for the College Honors process 3X per year.
• Coordinate Chicago Academic Achievement Program (CAAP) Scholar travel to/from the Summer Academy.
• Coordinate and schedule interviews for CAAP applicants.
• Manage all aspects of the scheduling of quarterly department Open Houses, including creating the Open House calendar and communicating with departments and students regarding timing, location, and RSVPs for Open Houses.
• Coordinate interview schedules for prospective applicants for all of DOS.

Manage Front Desk Operations (20%)

• Provide customer service and respond to general inquiries on the phone, via email, and in person.
• Answer questions and direct inquiries through appropriate referrals.
• Treat confidential situations accordingly.
• Maintain mailboxes, receive, and send packages, distribute mail.
• Maintain Front Desk cleanliness, appearance, and organization.
• Serves as backup for Alumni House Project Assistant as needed which will involve working in Alumni House.

Event and Meeting Management (10%)

• Order food and other event items.
• Coordinate and receive deliveries.
• Arrange furniture and event set-up.
• Set-up and take down a/v equipment as needed.
• Order all office supplies for Dean of Students Office, College Programming Office, Office for College Community Standards, and Center for College Student Success.

Competencies:

• Strong verbal and written communication skills including excellent editing/proofreading ability in English.
• Handle multiple concurrent tasks in a competent and professional manner while also meeting deadlines required.
• Work effectively with supervision and as a part of a team, individually or while taking directions from others.
• Work with student records and maintain confidentiality/discretion at all times required.
• Excellent organizational skills required.
• Excellent interpersonal skills required.
• Handle stress at peak times for events and administrative support.
• Multitask.
• Work independently.
• Attention to Detail
• Critical thinking skills.
• Problem solving skills.
• Decision making skills.
• Reasoning skills.

Additional Requirements
Education, Experience, and Certifications:
Education:

• High school diploma required.
• Bachelor's degree preferred.

Experience:

• Minimum 2 years of office experience required.
• Experience in higher education preferred.
• Familiarity with University structure and functions of its various offices and departments preferred.
• Experience in working in a complex, fast-paced office environment preferred.

Technical Knowledge or Skills:

• Familiarity with University of Chicago business systems - GEMS, BuySite, and epayments preferred.
• Knowledge of basic office software such as Microsoft Word and Excel required.
• Experience with student information systems preferred.

Pay Range:

• $19.17 - $28.06 per hour.

Required Documents:

• Resume/CV
• Cover Letter, which is to include your interest in this position
• References Contact Information (3)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Benefit Eligibility
Yes
Requires Compliance with University Covid-19 Vaccination Requirement
No
Pay Frequency
Hourly
Pay Range
Please refer to Additional Requirements to see the pay ranges
Scheduled Weekly Hours
37.5
Union
024- Local 743, I.B.T. Clerical
Job is Exempt
No
Drug Test Required
No
Motor Vehicle Record Inquiry Required
No
Health Screen Required
No
Posting Date
2023-04-27
Remove from Posting On or Before
2023-10-27
Posting Statement:
Employees must comply with the University's COVID-19 vaccination requirements. More information about the requirements can be found on the University of Chicago Vaccination GoForward.
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.