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Form of workClient Service Coordinator – Veterinary – San Francisco
Who we are:
SAGE Veterinary Centers is a nationally renowned network of veterinary specialty hospitals. Our doctors and top-notch support personnel operate in an environment that emphasizes serving our patients, clients, and referring veterinarians with high-quality, compassionate, and ethical care. Together, we actively foster an environment of inclusiveness, learning, and growth. With a focus on emergency medicine, SAGE San Francisco provides the highest levels of care for your best friend by utilizing the most recent research and treatments.
We are seeking a new Client Service Coordinator at our gorgeous San Francisco hospital!
Who you are:
Job seekers with vet, veterinary assistant, animal care or pet hospital experience would be a good candidate for this role.
The ideal candidate will possess these traits:
- excellent interpersonal skills
- strong verbal and written communication
- proactive team player
- ability to multi-task
- emotionally intelligent
- passionate about helping people
- commitment to creating solutions
- exceptional customer service skills
- flexible in schedule
Some of the responsibilities you may own in this role:
- Greeting clients and being the first face of SAGE Centers
- Answering phone calls, scheduling appointments, and preparing our clients for their visit
- Helping coordinate workflow between clients and the clinical team
- Compiling veterinary medical charts
- Entering client and patient data into our hospital information system
- Collecting payments and other administrative duties
Basic required qualifications:
- High school diploma
- 1+ years of customer service experience - veterinary hospital experience strongly preferred
- 1+ years of hospitality experience (e.g., creating a friendly and receptive environment for clients)
- Competent computer skills including reliable and consistent ability to enter data into medical records
- Effective working knowledge of MS-Office Suite (Word, Excel, Outlook)
- Type 45+ wpm and use 10-key calculator
Work Schedule:
- Full-Time
- 4/10 Schedule Available
- Weekend and some holiday availability needed
Perks:
- Monthly in-house RACE-approved courses and staff development opportunities for all employees!
- Get paid to learn! We’ll cover eligible expenses for continuing education and coursework!
- We also pay YOU when you hit major career milestones, earn your RVT or your VTS and get a cash bonus!
- The base hourly range for this position is $25.00 - $30.00. Our pay ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Visit our careers page to view all current openings! http://www.sagecenters.com/careers/
SAGE Veterinary Centers, a nationally recognized veterinary specialty hospital system, employs 1000+ employees and veterinarians in a 24/7 setting. Our doctors and outstanding support staff have created a unique environment emphasizing high caliber, compassionate and ethical service to our patients, clients, and referring veterinarians, as well as a continued commitment to the growth and welfare of everyone involved in our organization.
We offer competitive compensation and a benefits package with generous employer cost sharing that includes medical, dental, and vision, flexible spending, commuter benefits, and a 401(k)-retirement plan that can include company contributions of up to 3% each year. We also offer a generous educational assistance program that supports ongoing learning and development, three weeks of paid time off, plus paid holidays.
It is the policy of SAGE Centers to afford equal opportunities for all qualified persons, regardless of their actual or perceived: race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), age (40 and over), sexual orientation, Civil Air Patrol status, military and veteran status, and any other consideration protected by federal, state, or local law (sometimes referred to, collectively, as “protected characteristics”).
