About us
We are seeking a Client Service Coordinator to join our team. The ideal candidate should have excellent organizational and time management skills and customer service experience. We are professional, agile, innovative and our mission is to celebrate life's special occassions by providing the finest products, staff and service to our community with exceeding expectations of quality, value and integrity.
Our work environment includes:
- Luxury Store environment
- Team Spirit
- Growth opportunities
Responsibilities:- Responding promptly to customer inquiries- Communicating with customers through various channels- Acknowledging and resolving customer complaints- Processing orders, forms, applications, and requests- Keeping records of customer interactions, transactions, comments, and complaints- Communicating and coordinating with colleagues as necessary.
Requirements:- Proven customer support experience or experience as a client/customer service representative- Strong phone contact handling skills and active listening- Excellent communication and presentation skills- Ability to multi-task, prioritize, and manage time effectively.
Benefits:- Health insurance- Dental insurance- Vision insurance- 401K - Paid time off
Salary: $20.00 per hour
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Experience:
- Retail Customer Service: 1 year (Required)
Work Location: In person