Claim Representative

Berkley Oil & Gas, (a W.R. Berkley Company) is an insurance underwriting manager providing unique property and casualty products and risk services to customers engaged in the energy sector. Our customers recognize the importance of the expertise we provide and appreciate the opportunity to work with professionals who understand their business. We are in turn committed to delivering innovative products and exceptional service to them, our valued agents and brokers, Berkley Oil & Gas is dedicated in its efforts to be well-informed of the changing dynamics of the industry; support industry efforts to minimize and mitigate risks and hazards in the ‘oil patch’, and to constantly seek ways to improve our products and services to meet customer needs.

The Auto Physical Damage Claim Representativewill be responsible for handling, negotiating, and resolving first- and third-party moderately complex commercial automobile property damage claims to conclusion. This position will also handle basic third-party commercial automobile bodily injury claims. This includes coverage verification, policy interpretation, liability investigation, and evaluation and negotiation of commercial auto property damage claims consistent with company policies and state regulations.

Responsibilities

• Conduct and manage the investigative process, ongoing communication with the customer, and relevant external parties.
• Documenting files to include all key activities, contacts made, and statements taken, including a full outline covering all aspect of the claim requirements for resolution.
• Manage the claims payment authorization process to include the review and process of all claims payments to ensure the payments and handling of the claim were within company guidelines.
• Negotiation and settlement skills.

Qualifications

• Minimum of 4-5 years of adjuster experience handling commercial automobile property damage claims and 1-2 years of bodily injury claims experience.
• Must possess a current Texas claims adjuster license; additional licenses a plus.
• Ability to follow detailed procedures and ensure accuracy in documentation and data.
• Ability to present information through the spoken or written word; listen well.
• Ability to communicate effectively with people from all backgrounds and uphold a high standard of customer service.
• Ability to identify and respond to current and future customer’s needs and provide excellent service to internal and external customers.
• Ability to use a win-win approach to resolve controversy.
• Recognizes differences in opinions and misunderstandings and encourages open discussion.
• Accepts individual responsibility for all actions taken. Holds self and others accountable to the organization and stakeholders.
• Strong computer proficiency necessary.
• Multi-jurisdictional experience preferred.

Education Requirement

• Bachelor’s Degree required or equivalent work experience.

Additional Company Details

The Company is an equal employment opportunity employer.

https://berkleyoil-gas.com/

We do not accept unsolicited resumes from third party recruiting agencies or firms.

The company offers a competitive compensation plan and robust benefits package for full time regular employees.

Additional Requirements

While performing the duties of this job, the employee is regularly required to be seated for sustained periods of time; be able to pick up, pinch, twist, or keyboard; must be able to communicate detailed or important information accurately; distinguish sounds at normal levels (with or without correction) and be able to receive detailed information orally. The employee is occasionally required to move about the office to accomplish tasks; ability to reach in any direction; raise or lower objects or move objects from place to place; and hold onto objects. Occasionally, the employee may need to move or exert force up to 10 pounds. The employee is regularly required to operate a computer and other office equipment (phone, copier and printer).

Sponsorship Details

Sponsorship not Offered for this Role

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person

Work Location: In person