Claims Representative, Property Desk Adjuster (Us Remote)

At Swyfft, we’re reshaping the way home insurance and commercial package products are priced and bound. We’ve created an insurance experience that’s smart, instant, and designed to deliver unparalleled customer service.
Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.
Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.
As we continue to grow and expand, we’re on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you’re passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!

SOME REQUIREMENTS:

• Understanding valued policy states and knowledge of which perils apply and when tendering limits is appropriate.
• You are currently licensed or eligible for licensing as an adjuster in the states of: TX, FL, CA, NY, and AL (we can provide assistance with your licensing fees).
• You come to us with 5+ years of experience as a Desk Adjuster in the homeowner/property field.

EDUCATION:

• High School Diploma or its equivalent (GED) is required.

COMPUTER SKILLS:

• Must be proficient with MS Office and other internal insurance related programs, systems or applications. (Outlook, Word and Excel)
• Ability to communicate effectively using programs such as Slack & MS Teams. You are comfortable sharing screens and video chatting.
• Previous experience using systems such as Symbility is a plus.

• Investigate, analyze, and determine the extent of liability concerning first party homeowner property losses and damages.
• Experience working with contractors, and vendors for claims resolution.
• Effectively communicate with policyholders, agents and service providers via phone, email, and internal systems to accurately document claim details.
• Ability to successfully manage a pending claim load at varying stages of the claims process.
• Interpret and apply the details of an insurance policy to ensure the accuracy of payments and claims declinations.
• Ability to understand, computer generated loss estimates, engineer’s reports, and construction terminology.
• Update and maintain comprehensive claim handling notations in our electronic claims management system and other related applications.