Career Coach

Conduct eligibility determination employment programs. Provide comprehensive case management, including employability assessment, transferable skills assessment, employment and training plan development, job development, and referrals to other social service programs (as needed). Coach Veterans on appropriate civilian and business workplace culture. Facilitate job readiness workshops and provide training in various job readiness skills. Research career paths that would utilize Veterans’ existing skills. Assist clients in writing targeted resumes. Responsible for client progress and job placement/wages/retention. Track client data in internal and State databases through data entry and comprehensive case notes. Must meet contract goals for job placement, training completion, and job retention. Develop working relationships with other agencies that provide services to Veterans. Will also work as part of a team in developing new grants and funding opportunities. Other duties are assigned as needed for the efficient operation of the Center/Program. Must meet weekly, monthly, quarterly & yearly program goals as set by the Operations Manager. Outreach may be required in various parts of the Greater Los Angeles area to recruit eligible Veterans and eligible spouses for various JVS SoCal Veteran Services programs.

Must have a passion to work and connect with Veterans. A strong customer service and counseling expertise with the ability to multi-task is required. Must have excellent communication skills and the ability to write professional resumes utilizing client’s military and non-military transferable skills. Must know and understand active duty Military life, the labor market, technology-based career search methods, social media, employer and business needs and requirements. Needs to understand and teach the value of networking. Timeliness and attention to detail are essential. Must take initiative; must think outside the box and at the same time be able to work as part of a team towards unit goals. Knowledge of WIOA's common measures and requirements is very helpful. Proficient in Microsoft Office products, including Outlook, Word, Excel, and PowerPoint. Must be assertive, friendly, and willing to work flexible hours to meet objectives and goals.