Career Coach

Title:Career Coach

Reports To:Employment and Training Program Manager

Department:Peralta Service Corporation

Location:Oakland, CA

Schedule:Monday through Friday, not eligible for remote work

Travel:Local travel may be required

Salary:$25-$27/hour, based on experience

Employee Status:Full-time, Permanent (15 months), Non-Exempt

Supervises:N/A

Benefits:

Two weeks of paid vacation a year, sick time, 14 holidays, up to five floating holidays based on employee status, medical and dental benefits on the first of the month following 30 days of employment, life insurance policy at no cost to employee (with the option of increasing policy amount), flexible spending account for medical and dependent care costs, commuter benefits, 403(b) with employer match, and other benefits. We foster a joyful workplace and offer opportunities for professional development and growth.

Agency Summary

The Unity Council is a non-profit Social Equity Development Corporation with a 60-year history in the Fruitvale neighborhood of Oakland. Our mission is to promote social equity and improve quality of life by building vibrant communities where everyone can work, learn, and thrive.

Our programs aim to provide the community with the tools, knowledge, and resources to transform their lives and ultimately achieve their long-term educational, career, and financial goals. These holistic programs and services reach more than 11,000 individuals and families annually in five languages. Programs include: early childhood education, youth mentorship and leadership development, employment services, career readiness training, housing and financial stability, senior citizen services, affordable housing and neighborhood development, and arts and cultural events. Our work expands beyond the Fruitvale district and reaches across Oakland and into Concord. The Unity Council employs a diverse workforce of more than 340 people who reflect the linguistic, cultural, and ethnic identity of the communities we serve.

Department Summary

Peralta Service Corporation (PSC), a nonprofit social enterprise, was established in 1975 as a social enterprise subsidiary of The Unity Council. After a period of dormancy, the subsidiary was revived in 2000 and began operating a successful commercial property maintenance program and neighborhood ambassador program. PSC currently employs approximately 50 adults and performs contract-based services for public and private entities.

PSC’s programming focuses on recruiting low-income workers with barriers to self-sufficiency, supporting their development of employability and vocational skills, connecting them to community resources and stability supports, and coaching them through their search for good, permanent employment. As a nonprofit organization, ownership is public and ultimately lies in community stakeholders, rather than investors. Therefore, any profits generated by PSC are reinvested in the company and used to strengthen the social enterprise.

Position Summary

The primary responsibilities of the Career Coach will support the Peralta Service Corporation to implement the HIRE program, by delivering case management, support skill development, and employment placement assistance. They will support enrolled adults to develop skills and remove barriers to success, to meet their career goals, and help them enhance their economic self-sufficiency and career mobility. The Coach provides a range of services, including assessment, Career Coaching, job placement, job retention and resources. The Coach will work closely with their manager and the Roots of Success instructor to address whole-person needs. They will also receive professional development opportunities.

Responsibilities

• Assess individuals for eligibility and enroll into the HIRE career and employment services program.
• Create individualized career plan and set action items and follow up with clients as needed.
• Identify potential barriers to success and provide case management, supportive service navigation and referrals to remove or reduce barriers (for a maximum of 20 active client caseload).
• Conduct orientations and service presentations to interested individuals.
• Co-facilitate job readiness and skill building workshops for individuals and small groups.
• Orient clients to career pathways in the custodial, and ambassador sectors.
• Follow-up with clients after job placement to assess retention and provide additional support as needed.
• Follow data entry and quality assurance protocols to maintain client files and service data for HIRE grant participants, including intake form, case notes and individual plans.
• Participate in planning career fairs, and other recruitment strategies.
• Work collaboratively with other internal programs, external partners, businesses and training providers.
• Attend team meetings, training and supervision as scheduled.
• Other related duties as assigned.

Skills and Qualifications

• A minimum of one-year experience in career or vocational services with adults, or providing social services and resource navigation.
• Some college coursework is preferred but may be substituted with one additional year of experience.
• Experience working with re-entry, low-income diverse populations who face multiple barriers to employment.
• Ability to present information that is easy to comprehend for clients with varying educational levels.
• Experience with case management or managing client accounts is highly desired.
• Excellent verbal and written communication skills.
• Capacity to assume responsibility for achieving outcomes, balance competing priorities and deadlines, and demonstrate resourcefulness and problem-solving skills.
• Ability to work as a team member and possess an enthusiastic and collaborative approach.
• Follow data collection protocols, collect information from clients and update service records as needed.
• Strong alignment with The Unity Council’s social equity values, mission and vision.
• Bilingual skills are required, in Spanish.

Essential Functions

• Advanced computer skills with strong MS Office (Word, Excel, and PowerPoint) and social media skills.
• Regularly required to operate standard office equipment (personal computer, photocopier, fax, etc.)
• Regularly required to sit for long periods of time, and occasionally stand and walk.
• Regularly required to use hands to operate computer and other office equipment.

Pre-Employment Requirements

• Background Check
• Reference Check

This description is not intended to be construed as an exhaustive list of duties, responsibilities or requirements for the position. This position may change or assume additional duties at any time.

***Please submit your cover letter and resume***

Peralta Service Corporation/The Unity Council is an Equal Opportunity Employer.

Women, minorities, and people with disabilities are encouraged to apply.