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SalaryOverview:
We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and have strong communication skills.
Position Location: Berlin
Shifts Available:
- First Shift: 8 AM - 3 PM
- Second Shift: 3 PM - 8 PM
- Weekend availability preferred
Job Type: Full-Time, Part time, Incentive-Based Pay
About Us: Join our team at A1 Home Improvement, a premier company in the home services industry. We are dedicated to providing outstanding service to our customers and are looking for experienced Call Center Representatives to help us continue this tradition. Located in Berlin, we offer an engaging work environment and the chance to be part of a committed and growing team.
_ Role Description:_ As a Call Center Representative, you will be an integral part of our customer service efforts, dealing with inquiries, providing information about our products and services, and ensuring customers have a positive experience with every interaction. We are seeking individuals who are customer-focused, adaptable, and dedicated to excellence in service.
_ Responsibilities:_ - Respond to customer inquiries via phone and email. - Provide detailed information about products and services. - Address and resolve customer complaints and questions promptly and empathetically. - Maintain professionalism and positively represent the company.
Requirements: - Previous customer service experience. - Excellent communication and interpersonal skills. - Capable of multitasking in a fast-paced environment. - Attention to detail and strong problem-solving abilities. - Bilingual skills are a plus, but not required.
Training and Compensation: One week of hourly pay for training. Post-training, pay is based on an incentive model.
_ How to Apply:_ If you are passionate about customer service and looking to join a dynamic team, we would love to hear from you!
Please contact us: - Phone: 860-914-8745 - Email:zuly@a1roofproct.com
We look forward to welcoming you to the Team!
Job Types: Full-time, Part-time
Pay: $25.00 - $250.00 per day
Expected hours: 15 – 40 per week
Ability to Relocate:
- Berlin, CT 06037: Relocate before starting work (Required)
Work Location: In person
