Call Center Representative

We are seeking a dynamic and results-driven individual to join our Sales Call Center team. As a Sales Call Center Representative, you will play a pivotal role in driving revenue growth by engaging potential customers, understanding their needs, and effectively promoting our products/services. This position requires excellent communication skills, a persuasive attitude, and a passion for exceeding sales targets.

Responsibilities:

• Outbound Sales Calls: Initiate outbound calls to prospective customers with the goal of promoting and selling our products/services.
• Lead Qualification: Identify and qualify potential leads through effective questioning and active listening to understand their requirements and preferences.
• Product Knowledge: Acquire in-depth knowledge of our products/services to effectively communicate features, benefits, and unique selling points to potential customers.
• Sales Pitch: Develop and deliver compelling sales pitches to promote products/services, addressing customer concerns and objections to close deals successfully.
• Sales Targets: Meet and exceed individual and team sales targets consistently while maintaining a high level of customer satisfaction.
• Customer Relationship Management: Build and maintain positive relationships with customers, providing excellent customer service and support throughout the sales process.
• Data Entry and Record Keeping: Accurately record customer information, interactions, and transactions in the CRM system for future reference and reporting.
• Team Collaboration: Work collaboratively with team members, sharing best practices and contributing to a positive and high-energy work environment.
• Continuous Learning: Stay updated on product knowledge, sales techniques, and industry trends to enhance performance and contribute to the overall success of the team.

Requirements:

• Previous Sales Experience: Proven experience in outbound sales or telemarketing is highly desirable.
• Communication Skills: Excellent verbal communication skills with the ability to articulate product features and benefits persuasively.
• Goal-Oriented: Demonstrated ability to meet and exceed sales targets consistently.
• Customer-Centric: Strong focus on providing exceptional customer service and building positive relationships.
• Adaptability: Ability to adapt to a fast-paced and dynamic work environment.
• Team Player: Collaborative mindset with the ability to work effectively within a team.
• Resilience: Ability to handle rejection positively and persistently pursue sales opportunities.
• Tech-Savvy: Proficient in using CRM systems and other sales-related tools.

If you are passionate about sales, driven to achieve targets, and enjoy engaging with customers over the phone, we invite you to apply for this exciting opportunity to be part of our dynamic Sales Call Center team.

Job Type: Full-time

Pay: $36,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person