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Form of workWe are looking to recruit a hardworking and enthusiastic Call Center Representative to be a part of our team. If you are interested in an exciting career and challenging position assisting senior management of a fast-growing company - this job is perfect for you! Pay Range: $15 - $17 / per hour based on experience (Bonus eligible) Bilingual / Spanish Speaking Required Great opportunity for fast promotion and growth within the company!
Candidates should have an outgoing and positive /demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment. Managing large amount of outbound calls in a timely manner Following Call Center 'scripts' when handling different topics Field incoming calls in a timely manner throughout shift Identify customer questions, complaints, concerns, and overall needs Provide sufficient answers and solutions to all customer queries Generate leads for sales team and identifying potential sales opportunities Ensure all voicemails are answered immediately Maintain professional relationships with customers through ongoing excellent customer service Collaborate with Call Center team members, sales team members, and other company departments to ensure overall customer and product satisfaction Meet or exceed call quotas and sales assist quotas, both personally and as a team unit Follow all communication procedures, policies, and guidelines during every customer interaction Perform duties and responsibilities with our customers' satisfaction as your number one priority
