Call Center Representative

Overview:
We are currently seeking a Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing excellent customer service and support to our clients. This is a great opportunity for individuals who are fluent in English and have experience in a medical office setting. If you have strong communication skills, knowledge of medical terminology, and are in , we encourage you to apply.

Responsibilities:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about our products and services
- Assist customers with placing orders, resolving issues, and providing support
- Maintain customer records by updating account information
- Follow communication scripts to ensure consistency and quality of service
- Collaborate with team members to achieve individual and team goals
- Handle customer complaints or concerns with empathy and professionalism
- Utilize Call Center software to efficiently manage customer interactions

Qualifications:
- Fluent in English, both written and verbal
- Previous experience working in a medical office or healthcare setting is preferred
- Excellent phone etiquette and strong communication skills
- Knowledge of medical terminology is a plus
- Customer service-oriented with the ability to handle difficult situations with patience and empathy
- Ability to multitask, prioritize, and analyze information effectively

If you are looking for a challenging yet rewarding position in a fast-paced Call Center environment, we would love to hear from you. Apply today to join our team as a Call Center Representative.

Job Type: Full-time

Pay: $21.00 - $21.71 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Las Vegas, NV 89134: Relocate before starting work (Required)

Work Location: In person