Business Intelligence Analyst Remote

AdventHealth Corporate

All the benefits and perks you need for you and your family:

    Benefits from Day One

    Career Development

    Whole Person Wellbeing Resources

    Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift: Full-time; Monday-Friday

Job Location: Remote  

The role you'll contribute:

The Business Intelligence Analyst transforms data into actionable insights that inform the organization's strategic decisions and drive business value. Possesses a combination of business, technical, and Revenue Cycle operations knowledge, enabling data-driven identification of opportunities for process improvement in support of strategic initiatives.  Under minimal supervision of a Lead Analyst or Manager, collaborates with functional area staff across the Revenue Cycle to understand business workflows and build actionable metrics and dashboards to support Revenue Cycle operations.   Works closely with operational, financial, and IT teams to query and acquire data, organize/ and analyze it, model the data, identify trends and patterns, draw conclusions and propose insights.  Collaborates with Revenue Cycle leaders and other functional areas of the Process Improvement and Business Support department to support issue discovery, tracking, and resolution. Presents findings in reports and dashboards to leadership helping them make decisions that improve processes. The Business Intelligence Analyst will Adhere to Adventhealth Corporate Compliance standards, as well as rules and regulations of all applicable local, state, and federal agencies and accrediting bodies.

The value that you bring to the team:

       Acquires expert knowledge of Revenue Cycle operational workflows

       Identifies actionable key performance indicators (KPIs) of functional areas across end-to-end Revenue Cycle areas,

       Collaborates  with leadership and Revenue Cycle and System subject matter experts (SMEs) to establish quantifiable goals

       Partners with Revenue Cycle and System SMEs to develop technical specifications for metrics, scorecards, dashboards, and other analytics to provide actionable insights

       Flags data or analytics limitations, employs critical thinking and creative problem solving to address barriers, and escalates issues to leadership when appropriate

       Identifies key data needs, defines data sources, creates a data plan, prepares specifications, and documents clearly

       Performs data mining, queries and extractions in collaboration with IT, as appropriate, to acquire, aggregate, cleanse, organize and manage large complex datasets from multiple sources

       Quantifies financial and non-financial performance impacts, applies independent source validation, and ensures the integrity of information in accordance with quality audit standards

       Applies critical thinking and objectively interprets results, providing meaningful data-driven insights and improvement recommendations, and supporting business stakeholders in making strategic decisions

       Designs, develops and maintains reports, scorecards, and dashboards that effectively tell the story of the data and highlight anomalies in a manner that can be easily understood and acted upon

       Prepares effective presentations and articulately communicates findings and results

       Monitors dashboards and reports to provide recommendations on best practices to improve reporting

       Debugs and maintains existing reports, scorecards, and dashboards on an ongoing basis, supporting adjustments based on Revenue Cycle operational need and impact as prioritized by the Analytics and Revenue Cycle and System SMEs teams

       Produces materials needed to guide usage of complex analytical deliverables, dashboards, and tools; collaborates with Training and Education coordinators if in-depth or ongoing training is required

The expertise and experiences you'll need to succeed:

       Bachelor's degree in Computer Science, Business Intelligence, Data Analytics, Industrial Engineering, Finance or related field OR two (2) years of equivalent progressive practical experience.

       Fundamental awareness of data querying techniques (i.e., Structured Query Language, Power Query, Power Pivot)

       Proficiency in Microsoft Office products Word, Outlook, PowerPoint

       Advanced knowledge of Excel or other databasing software to organize data, develop data models for analysis, and create visualizations

       Basic knowledge of one or more Business Intelligence tools  (e.g., Power BI, Tableau, Business Objects, QlikView, Oracle Business Intelligence, HPM, Minitab or similar.)

       Proficiency in performance of basic mathematical and statistical concepts (e.g., regression analysis)

Preferred qualifications:

       Advanced degree(s) including a Master's degree in Business Administration, Computer Science, Finance or related field

       Experience in Database Administration, Data Warehousing, Data Science, Big Data, Business Intelligence, Artificial Intelligence, Information Systems, Information Technology.

       Experience in Business Administration, Finance, Accounting.

       Microsoft Business Intelligence Certification

       Project Management Professional (PMP)

       Microsoft Certified Systems Engineer

       Six Sigma Belt Certification

       Prosci Change Management Certification