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Form of workJob Description
Role Overview: We are seeking a dynamic and self-driven Customer Service Representative to join our thriving team. If you're passionate about fostering client relationships, possess exceptional communication skills, and are eager to contribute to our Business Development efforts, this role is perfect for you. As a key member of our Business Development department, you'll play a pivotal role in supporting existing clients, managing sales activities, and engaging with potential prospects.
Responsibilities:
- Cultivate strong client relationships through effective verbal and written communication.
- Responsively handle and respond to Requests for Proposals (RFPs) from clients.
- Generate and deliver quotes tailored to client needs.
- Manage and maintain our Customer Engagement Management (CEM) system, HubSpot.
- Provide crucial administrative support to streamline operations.
- Conduct research and create insightful trend reports, engaging with prospects both verbally and via social channels.
- Collaborate closely with our marketing team to develop presentations, reports, sales materials, and support resources.
Qualifications:
- Proficient in both oral and written communication.
- Strong IT skills, including proficiency in MS Office.
- Familiarity with Customer Relationship Management (CRM) tools, with HubSpot experience being a plus.
- Keen attention to detail and exceptional proofreading skills.
- Proactive, self-motivated, and capable of working independently.
- Confident in sharing opinions and identifying errors when necessary.
- Knowledge of LinkedIn, Adobe Creative Suite, and PowerPoint.
- A positive and proactive attitude towards work.
- A strong desire to take ownership of tasks and drive independent execution.
- Enthusiastic about providing premium support and contributing to the development of new opportunities.
- Strong B2B sales management.
- Experience in metrics reports.
- ITAD knowledge/background.
Join our team and be a part of our exciting journey as we continue to grow and excel in our industry!
About Guardian Data Destruction:
Headquartered in New Jersey, Guardian is a single source provider servicing the full US market. Our fleet of mobile trucks is strategically distributed at 23 service hubs throughout the continental U.S. Each Guardian mobile data destruction truck can be dispatched to shred up to 5,000 hard drives or wipe 300 computers in a single day onsite.
