Director Digital Health Technology Delivery

Job Title: Director Digital Health Technology Delivery

Job Location: Remote

Job Duration: Full Time

Job Summary:

The Director of Digital Health Technology Delivery is responsible for the direction and leadership of operational, financial, programmatic, and personnel activities for the delivery of Digital Health technology. The Director Digital Health Technology Delivery will design, direct, and maintain focus on the UW Health digital experience strategy and roadmap with coordination from multiple stakeholders. The Director is responsible for the successful planning, execution, and ongoing enhancement of all UW Health digital applications and technology that affect patients, clinicians, and employees of the health system and will collaborate closely to align goals and outcomes with affiliated partners.

Departmental Leader:

• Provides an experience and environment of patient- and family-centered care.
• Interprets impact of broad scope organizational change for staff and develops change strategies for successful implementation.
• Incorporates UW Health's vision, missions and values in goals and programs within Digital Health.
• Develops and manages operational initiatives with measurable outcomes.
• Formulates objectives, goals, and strategies collaboratively with other stakeholders.
• Prepares and delivers reports to operational leadership outlining progress toward meeting annual goals and objectives, to include performance related to finance, clinical activity, quality, safety, marketing, and human resources.

Financial Manager:

• Applies Actively seeks opportunities to improve financial outcomes, engaging staff in the process.
• Establishes annual financial goals and actively uses benchmarking to high performing systems in similar area of
• expertise in setting annual targets.
• Monitors and analyzes financial data and utilizes it for decisions regarding FTE's, staffing and operational budget.
• Establishes an annual operating and capital budget, demonstrating fiscal responsibility through meeting budget targets.
• Creates business plan(s), justifying variances and analyzing cost benefit of programs.
• Directs and provides guidance to managers to effectively allocate resources b based on patient volume, space availability, budget constraints, and program priorities, goals, and objectives.
• Articulates to staff the budget and the context within the organizational financials.

Administrative Leader:

• Contribute to the success of UW Health by providing leadership, direction, and coordination of operations, finances, and human resources for area of responsibility.
• Manage and direct all activities within area of responsibility.
• Continually assesses all services, identifies problems, utilizes data to analyze and propose innovative approaches for solutions.
• Maintain records related to operations and services that are complete, accurate, available, and in compliance with all legal, regulatory, and policy requirements.
• Engages staff and other stakeholders in continuous improvement of systems and processes; manages resources for staff participation in improvement work activities.
• Ensures effective facilitation of improvement teams and development of leadership skills to ensure overall effectiveness of the meetings.
• Organizes and prioritizes time and resources to manage efficiently. Appropriate delegates.
• Remains current of new trends and best practices and incorporates into Digital Health practices and programs.
• Articulates and enforces standards for quality/safe patient care.
• Develops and implements innovative systems and processes that improve staff and patient quality and safety.
• Demonstrates achievable and measurable results and develop action plans for improvement.
• Initiates, monitors, and enforces regulatory requirements.
• Holds self and others accountable to policy, standards and commitments and provides timely follow through on questions and concerns.
• Ensures development of Digital Health initiatives to improve patient satisfaction and family centered care across the care continuum.
• Develops and implements clinical outcome measures for quality improvement, cost and complication reduction, and the implementation of evidence-based medicine.
• Incorporates the use of evidence-based practice and appreciative enquiry into program development and improvement activities.
• Actively listens to staff ideas and concerns, assesses others communication styles and adapts to them.
• Effectively facilitates meetings at Digital Health and organizational level.
• Creates bi-directional systems that effectively communicate information and data, utilizing multiple methods.
• Articulates and presents data, information, and ideas in a clear and concise manner.
• Communicates opinions and ideas in a non-threatening and nonjudgmental manner to staff, peers, and others.
• Communicates with physicians, academic department leaders, and senior administrators to maintain coordination with other UW Health programs.
• Demonstrates empathy and concern while ensuring Digital Health goals are met.
• Manages complex interdepartmental and interdisciplinary relationships to assure collaboration and effective/efficient operations within Digital Health.
• Creates an environment that encourages diverse opinions, recognizes differences, and incorporates into process and services.
• Exhibits awareness of personal attitudes and beliefs, recognizing its effect on response to others.
• Creates a culture and systems for recognizing and rewarding staff.

Resource Manager:

• Creates and maintains a satisfying workplace that fosters professional growth and job satisfaction for all members of the healthcare team.
• Interviews to select top talent, matching Digital Health needs with appropriate skill sets.
• Develops and implements recruitment and retention strategies that support a culture of leadership.
• Identifies and addresses own professional growth needs.
• Assesses manager and staff development needs, identifies goals and provides resources.
• Identifies lack of competency in performance and establishes a plan which includes goals, interventions, and measures.
• Maintains membership in professional organization(s) to develop knowledge and resources through networking, continuing education, and participation in national, regional, and/or local activities.
• Ensures integration of ethical standards and core values into everyday work activities.

Work Experience:

• Demonstrated successful project leadership experience including enterprise-wide initiatives including agile delivery.
• Demonstrated success leading product teams and agile development of technology lifecycle.
• Demonstrated success of user-centered ideation to implementation of multi-Technology solutions.
• Demonstrated success with organizational change management for the adoption of new and/or emerging technologies.
• Demonstrated success in working with a range of technology vendors for Digital Health, preferably a range from technology start-ups to established, enterprise vendors.
• Demonstrated success partnering with operational and business stakeholders for deploying new or emerging technologies.

Education:

Bachelor's degree in healthcare, Information Technology, Engineering, Data Science, Business, Design, or related field.