Job Description
- Act as an agile scrum master to keep project teams on track, to ensure tasks are completed each sprint, and to plan out and execute the next series of sprints
- Help build internal Salesforce applications for business customers
- Use wireframes and screen mock-ups to help both development and end users better visualize requirements
- Interview internal users to understand the current use of product features and their business problems
- Create user stories and work with UI/UX designers to define product features
- Collaborate with the Developers, Application and Data Architects to produce technical specifications for custom developments and system integrations requirements
- Manage product demos with different stakeholders to get feedback for product improvement
- Help lead process flow analysis and process redesign
- Lead requirement discussions to document, analyze and translate functional and non-functional business requirements into project specifications, business process diagrams, and workflows
- Maintain requirements traceability and document change requests
- Create or update project deliverables, artifacts and technical specifications in accordance with client requirements
- Work closely with Architects, Developers, and PMs to define testing strategies
- Develop and execute test cases, scripts, plans, and procedures
- Perform Quality Assurance testing to meet project demands
- Assist the team with troubleshooting problems and developing recommendations/solutions
This position is Remote.
Required Qualifications:
- Must have a Salesforce Business Analyst certification
- Minimum of 5 years business analysis experience in a structured software development environment
- Minimum of 3 years quality assurance tester experience in a structured software development environment
- Minimum of 2 years Agile software development experience
- Excellent understanding of the software development life cycle
- Must have excellent written and oral communication skills
- Ability to understand and document technical/functional IT requirements
- Ability to understand and test technical/functional IT requirements
- Experience with integration of applications to outside internal or external applications
- OmniStudio Developer
- OmniStudio Consultant
- Salesforce Certified Integration Architect
- Salesforce Certified Application Architect
- Salesforce Certified Data Architecture and Management Designer
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