Phlebotomist/Medical Assistant

With over 50 years of service, our goal is to improve the health of the community we serve by creating easier access to quality clinical, preventative, and specialty healthcare services. WHCC is deemed by the Bureau of Primary Health Care of the U.S. Department of Health and Human Services to be a federal employee for purposes of medical malpractice claims and, as such, qualified for protection under the Federal Tort Claims Act.

PRIMARY RESPONSIBILITIES:

• Perform blood collection using venipuncture and capillary techniques.
• Prepare and label specimens accurately and in a timely manner.
• Follow proper protocols for specimen collection, handling, and transportation.
• Maintain a clean and organized work area.
• Verify patient information and ensure proper identification before collecting samples.
• Adhere to safety protocols and maintain aseptic technique during all procedures.
• Perform basic laboratory tests such as glucose monitoring and urine dipstick analysis.
• Record and report test results accurately and promptly.
• Assist with inventory management of phlebotomy supplies.
• Providing routine and basic nursing care to patients, including infants, children, adolescents and adults in a community health center environment
• Ensures services meet clinic standards of excellence and the satisfaction of patients
• Participate as the main drivers of direct and indirect care that WHCC provides to patients/community.
• Supports the provider in “working in flow”. Working in flow balances the skill-task alignment across staff to reduce the overall time needed to perform each task, and as a result, helps to make the clinic day more efficient. In addition, wasteful activities that add no value, but are currently required, are identified and eliminated. This includes duplicate tasks, unnecessary processes, extra physical burdens, waiting, and overproduction.
• Ensures efficiency in the delivery of direct and indirect care to improve efficiencies, expedite patient care and improve workflow.
• Must participate as an Electronic Health Record (eCW) super user, with advanced knowledge of the medical records system.
• Cross trains in other duties to provide support during absences, crisis situations or heavy workloads.
• Performs related duties as assigned by health center administrator, provider and/or nurse supervisor/manager.
• May perform other duties as assigned.

KEY REQUIREMENTS:

• High school diploma or equivalent required.
• Completion of an accredited phlebotomy training program.
• Current certification as a phlebotomist (e.g., CPT, PBT) preferred.
• Strong knowledge of anatomy, physiology, and medical terminology.
• Proficient in blood sampling techniques and specimen collection processing.
• Familiarity with clinical laboratory procedures and equipment.
• Excellent attention to detail and ability to follow instructions precisely.
• Strong interpersonal skills for effective patient interaction and care.
• Ability to maintain confidentiality of patient information.
• Basic computer skills for data entry and record keeping.
• Medical Assistant Certificate of completion from a California accredited school is required.
• CPR certified – Adult, Child, Infant for the professional rescuer, sponsored by the American Heart Association or the American Red Cross (Professional Rescuer) required.
• Skills in performing venipuncture (phlebotomy), EKGs, audiometry, vision screening, etc.
• Minimum of five years of continuous employment at WHCC, other community health centers or healthcare facilities with a proven track record of excellent attendance and excellent performance.
• Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to WHCC.
• Maintains effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Accomplishes tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
• This position is located at our Crenshaw location in Los Angeles 90008.

SEIU 721 Position (Union)

COVID-19 CONSIDERATIONS:

All patients are subjected to COVID screening and are required to wear a mask when not receiving treatment. All staff members must be fully vaccinated.

Job Type: Full-time

Pay: $19.00 - $20.09 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Pathology

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Los Angeles, CA 90008: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Clinical laboratory: 3 years (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person