Branch Accounts Receivable Representative

BRANCH ACCOUNTS RECEIVABLE REPRESENTATIVE

Hershey's Ice Cream

Job Summary

• Full-Time, Monday-Friday – No Nights, No Weekends
• 37.5 Hour Work Week paid bi-weekly --- $21.55/hour with potential performance increase after 60 days.
• 100% Paid Health Insurance for the employee – No Deductions! – Small contributions for adding family members
• Paid Holidays, Vacation and Sick Time
• 401K Savings Plan with Company Match – Enrollment within three months of hire
• 100% In-Office Position

Job Responsibilities

• Entering payments received via check, credit card, and ACH, as well as follow-up needed with discrepancies.
• Monitoring, maintaining, and distributing from the Branch account group email.
• Answering all Accounts Receivable Department switchboard calls in a prompt and professional manner.
• Research, follow up, and resolve all internal or external inquiries or problems via phone, mail, or e-mail in a professional manner and within established customer service guidelines.
• Entering Cabinet Allowance for Branch Accounts when requested.
• Entering and deleting credit cards from customer accounts and following up with the Branch on expiration dates for customer dedicated credit cards.
• Posting branch routes routinely in preparation for cycle counts.
• Communicate with branch personnel on all branch account payments and past due invoices.
• Monthly monitoring of branch books, as well as expired Credit Cards.
• Perform all tasks as assigned from the A/R and Audit, Internal Auditors, and/or the A/R Manager according to established performance and customer service quality standards.
• All employees who work in the department cross train on the department's responsibilities. This means you may have to occasionally take on tasks outside the normal scope of your job.

Job Skills & Qualifications

• Regular and predictable attendance; the ability to remain alert and focused while working.
• Ability to work independently and as part of a team while maintaining a positive attitude.
• Must have basic computer skills including proficiency with Microsoft Office Suite (Word, Excel & Outlook).
• Ability to read and interpret documents such as invoices, correspondence, and procedure manuals.
• Pay close attention to detail and accuracy.
• Must be able to solve practical everyday problems with little to no assistance.
• Strong Communication and Organizational skills.
• Must have sense of urgency and the ability to prioritize workload in an efficient manner.

Job Type: Full-time

Pay: From $21.55 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Experience:

• Accounts receivable: 2 years (Preferred)

Work Location: In person