Bilingual Receptionist

Los Angeles Dependency Lawyers, Inc. (LADL) seeks a California based Bilingual Receptionist who is committed to the fight for social justice, intellectually excited to defend the constitutionally protected relationship between parents and their children, and sufficiently resilient to engage in daily battle against the generational effects of poverty, racism, addiction, domestic violence, and mental health conditions. A LADL Bilingual Receptionist excels in customer service, greeting each caller in a warm and professional manner.

ESSENTIAL FUNCTIONS

1.Must be able to effectively manage a very high telephone call volume

2.Answer incoming telephone calls and provide appropriate information to callers

3.Determine nature of call and transfer accordingly

4.Take messages with accuracy

5.Assist Legal Secretaries when available

MINIMUM QUALIFICATIONS

-Must be fluent in Spanish to communicate, interpret, or translate for clients and attorneys

-Proficiency in word processing software such as MS Word and Outlook

-Experience answering high volume of calls (minimum 1 year)

-Experience in dealing with difficult clients in a calm and empathetic manner

SALARY:

Salary is between $22.9 - $27.67/hour.

PHYSICAL ACTIVITIES

Physical Activities includes but is not limited to: on a continuous basis, sit at a desk, intermittently twist and reach office equipment; write or use keyboard to communicate through written means; lifted up to 15 pounds, repetitive motion and typing when using computer keyboard, speaking to clients on the telephone.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Cover letter and resume are required.

Per Los Angeles Dependency Lawyers, Inc. policy, all hires must be fully vaccinated for COVID-19, with exceptions to legal exemptions.

Job Type: Full-time

Pay: $22.97 - $27.67 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person