Banking And Cashiering Account Clerk Iii - Finance Department

The City of Phoenix Finance Department is filling an Account Clerk III position in the Treasury and Debt Management Division. This position is assigned to the Banking and Cashiering section to provide City of Phoenix departments with cashiering services related to the receipt, deposit, recording, and custody of City funds. Assignments come from interactions with external customers and other Finance divisions and departments, such as the Finance/Accounts Division for unidentified accounts receivable payments and refunds; the Finance/Tax Division, and various other departments (Police Department, Municipal Court, Public Works/badging) for City of Phoenix payments; and the Parks, Aviation, and Police Departments regarding Notice of Violation parking tickets.

Responsibilities include:

• Responding to over-the-counter inquiries and assisting walk-in customers with City payments;
• Maintaining security of area by following proper cash handling procedures, properly accessing the City's point-of-sale system (iNovah), and ensuring all negotiable items are locked up at night.
• Balancing and closing iNovah workstation at the end of shift and notifying Accountant I or Accountant II of any discrepancies.
• Providing over the phone customer service for Notice of Violation (parking tickets) and other City of Phoenix payments.
• Emptying curb deposit boxes daily.
• Picking up, sorting, and distributing mail.
• Processing and safeguarding credit cards.

These responsibilities require the accurate and efficient handling of cash, balancing, and preparing multiple deposits daily; and processing invoices, remittances, and other paperwork associated with payments. This position reports directly to the Accountant II and the work hours are 8:15 A.M to 5:15 P.M., Monday through Friday, with specific days of the month restricted from vacation/time-off due to deadlines.

• Is comfortable working in a high volume customer service environment.
• Has knowledge of cash handling and banking policies and procedures.
• Demonstrates:
  • Exceptional computer skills.
  • Excellent communication skills.
  • Proficiency in Microsoft Word and Excel.

Pay Range: $19.07 to $29.58 per hour.

Hiring Range: $19.07 to $26.83 per hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

A comprehensive benefits package is offered which includes:

• for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 003 Benefits

• Three years of bookkeeping and clerical accounting experience,
• Including experience in preparing financial reports.
• Supplemented by courses in bookkeeping and accounting.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found here.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
For information regarding pre-screening and driving positions,
• .

The minimum qualifications listed above, plus:

• Experience providing face-to-face and over the phone customer service.
• Experience working with point-of-sale systems and a computerized accounting system such as SAP and Customer Care & Billing (CC&B).
• Experience in/with:
  • Reconciling receivable and payable statements, reports, logs, and/or other documents.
  • Handling cash and various transactions, while following cash handling practices.
  • Performing highly detailed data entry in a fast-paced environment and maintaining/auditing records.
  • Fluency in Spanish (speak, read, write), is preferred.

Recruitment closes April 8, 2024. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list.This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

Account Clerk III, JC:01330, ID# 53727, 03/30/24, USM, RAL, Benefits:003

Building the Phoenix of tomorrow.

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.