B2B Collections Specialist

B2B Collections Specialist – Hybrid Flexibility

Company Overview: Join our client’s accounting team in NE Portland, a leading player in the manufacturing industry.

Location: Portland, OR - Hybrid Flexibility (Onsite 2 days per week after training)

Job Type: Full-Time

Responsibilities: As a B2B Collections Specialist, you will play a crucial role in managing and optimizing our accounts receivable processes. Your primary responsibilities will include:

• Proactively contacting and communicating with clients to ensure timely payment of outstanding invoices.
• Investigating and resolving billing discrepancies and disputes in collaboration with internal departments.
• Collaborating with internal teams to address customer inquiries related to billing and collections.
• Monitoring and analyzing accounts receivable aging reports to identify and address delinquent accounts.
• Negotiating payment plans and settlements when necessary.
• Cash posting from lockboxes and incoming wires/ACH payments.
• Providing regular updates on collections status to management.

Qualifications: To be successful in this role, you should possess the following qualifications:

• 2+ years of B2B collections experience.
• Solid understanding of billing and accounts receivable processes.
• Excellent communication and customer service skills.
• Detail-oriented.
• Proficiency in using accounting software and Microsoft Office applications.

Hybrid Work Environment: Our client is proud to offer a hybrid work environment, providing flexibility for their employees. After the initial training period, this position requires onsite work two days per week, promoting a collaborative and supportive work culture.