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Form of workAbout Fisker Inc.
California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable vehicles. To learn more, visit www.FiskerInc.com – and enjoy exclusive content across Fisker’s social media channels: Facebook, Instagram, Twitter, YouTube and LinkedIn. Download the revolutionary new Fisker mobile app from the App Store or Google Play store.
Location-Huntington Beach, California
Our impressive team at Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passion is in our core and driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable vehicles.
If you are looking for an opportunity to be a part of an industry leading service network, having endless cross functional exposure and development in Aftersales, then come join the Fisker Fam!
Few in the industry have the opportunity to work in a start-up with a Founder, Owner, and Designer. We have Henrik Fisker, an Icon in the industry! Our team is the best-of-the-best and OCEAN production has begun with awe-inspiring innovation and design. The Fisker Fam is excited to bring masterful future models to the market in the coming years, and with that we need PDI Technicians who are excited about taking this journey with us.
What we offer:
Non-Flat Rate environment with Industry leading compensation packages
Sign-on, retention and performance-based bonuses and incentives
Employer paid medical, dental, vision, short- and long-term disability, AD&D, and life insurances
(No additional tooling costs ever!) Company provided tooling curated by technicians for technicians
Fisker Owned Shops, Non-dealer environment, Fisker is direct-to-consumer
Ownership stake in the company (Restricted Stock Units)
Flex Paid Time Off with Pay
A state of the art, 100,000 square feet, climate controlled technical facility
Accelerated company paid technical and brand trainings
Professional career pathing and internal growth opportunities within Fisker
Endless cross-functional exposure and collaboration within the organization
A fun, progressive, and professional corporate environment
General Role Overview:
Master Technicians are the core of our service business and provide the best-in-class service of Fisker electric vehicles. This position requires an experienced service and diagnostic professional with a solid background and hands-on experience in EV maintenance, diagnostics, and repairs.
Our ideal candidate has:
Passion for and a deep understanding of the latest EV and OTA technologies
A can-do attitude to work collaboratively in a dynamic, fast-paced environment
Resourceful leadership skills to help champion, improve, and sustain our technical capabilities, culture, and technician career pathing
Strong learning agility
Critical thinking skills to adapt on-the-go
Duties and Responsibilities:
Proficiently perform vehicle, diagnostics, repair or maintenance with efficiency and accuracy in accordance with Fisker standards.
Provide feedback directly to design, engineering, and technical teams to enable continuous improvement of repair procedures and products.
Validate detailed Repair Manuals, Service Bulletins, Technical & Parts Information in addition to contributing to the build out of digital storefront functionality for ease of vehicle repair and service levels.
Participate with a collaborative, inclusive, and respectful attitude in an ever-changing dynamic environment shaping a differentiated aftersales experience from the rest of the industry.
Identify and report complex technical issues encountered in the field, emerging trends, troubleshooting, root-cause analysis, and remediation activities.
Provide back-up to support serviceability team of engineers to ensure optimal repair time and lowest cost of ownership through process optimization.
Deliver exceptional customer service, consulting with customers while utilizing a digital forward approach.
Manage customer service escalations and technical cases with service engineering
Minimum Qualifications:
ASE Certified Master Technician or OEM Master Certification is preferred (ASE L3, Hybrid/EV certification highly desired)
5-years of automotive maintenance, repair, and diagnostic experience
3-years direct customer facing or Service Advisor experience, preferred
Hands-on working experience using diagnostic tools and network protocols, e.g., ECU troubleshooting on CAN & LIN buses.
Live High Voltage (HV) System qualification is a plus.
Proficient in using hand tools, power tools, and standardized shop equipment
Fluent spoken and written English, additional language(s) is a plus.
Proficiency in Microsoft Office: Word, Excel, PowerPoint, Teams, and Outlook.
Valid driver’s license with a clean driving record.
Knowledge, Skills, Abilities, Competencies:
Motivated to work without direct supervision, an independent initiative-taker with a sense of urgency
Desire to perform in a high-pressure environment and to meet tight deadlines
Extremely organized and meticulous
Maintain prominent levels of technical knowledge, and up to date training
Working Conditions:
Must be willing to travel both domestically, as well as internationally, and in a mobile service unit
Must be willing to work overtime, early or late hours and on weekends as needed to meet deadlines and goals for a Global company.
Exposed to service workshop environment that requires lifting moderate weights, standing for long hours, wearing personal protective equipment, etc.
Expected Salary Range: $45,000-125,000 a year.
Additional compensation: Salary is one part of total compensation which includes bonuses, equity awards as applicable, and benefits. An employee is eligible to participate in Fisker’s equity program, subject to the rules governing such programs.
Benefits: Fisker provides comprehensive medical, prescription, dental, vision, and disability insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Fisker covers most of the premiums for employees.
The salary offered may vary depending on multiple individualized factors including market location, job-related knowledge, education/training, certifications, key skills, experience, internal peer equity as well as business considerations. Fisker reasonably and in good faith expects to pay for the position within the salary range listed, taking into account the wide variety of factors listed above.
Fisker Group Inc. (“Fisker”) is an Equal Opportunity Employer. Employment at Fisker is governed by merit, qualifications, and professional competence. Fisker does not discriminate against any employee or applicant because of race, creed, national origin/ethnicity, color, religion, gender identity/expression, sexual orientation, marital status, age, veteran status, disability status, genetic information, pregnancy or related conditions, or any other basis protected by law.
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