Job Description
The Assistant Property Manager position is responsible for working collaboratively with the Portfolio Manager as it pertains to day-to-day operations. This position is excellent for a property management professional looking for continued growth in the industry.
- Marketing and leasing assigned property
- Reviews and screens all applications for Portfolio Manager's approval
- Prepares leasing checklist and package which includes all required forms, deposits, schedules, and information
- Responds to resident concerns and complaints
- Facilitate tenant family move-in and move-out process as necessary
- Assists Portfolio Manager with conducting and documenting annual unit inspections and annual recertification of residents
- Participate in property staff meetings to identify problems and solutions and to assess and address needs at the property
- Ensure program compliance for tax credit, HUD programs, as relevant, by completing resident certifications and through regular file audits, property inspections, and timely reporting
- Remains current on and compliant with policies and laws affecting the marketing and leasing of the property, including the Company's leasing agreement, Landlord Tenant code, Fair Housing laws, and other applicable laws
- Maintain compliance with all requirements of funding sources, rent subsidy providers, state/federal/local ordinances, Rush Homes’ policies and procedures, and any other related requirements
- Maintains property's filing system including tenant, applicant, and vendor and contract files, ensuring all compliance requirements are met
- Maintain property operations whenever the Portfolio Manager is unavailable.
- Inspects apartments for move-in/out condition and turnover status
- Seeking and employing contractors to provide maintenance services as necessary
- Manage property maintenance system and ensure that properties are in good repair by determining and pursuing corrective actions in a timely and appropriate manner
- Attend scheduled court hearings as necessary
- Bachelor’s Degree preferred but not required
- Preference is given for prior experience with or knowledge of low income housing tax credit, HOME, Virginia Housing Trust Fund, National Housing Trust Fund, Federal Home Loan Bank, VHDA and other funder/loan compliance requirements
- Possess excellent judgment, strong interpersonal skills, and the ability to handle sensitive or confidential information with a high degree of professional discretion
- Exceptional communication and conflict resolution skills to diffuse and resolve client concerns in a professional, courteous, and empathetic manner
- Able to concentrate on intricate details with some interruption
- Able to understand and relate the concepts behind specific ideas and policies to others
- Capable of working under pressure to manage and prioritize multiple tasks and responsibilities in order to meet deadlines
- Ability to perform intermediate math functions (e.g., rent subsidy calculations, damage deposit withholding)
- Highly organized, detail oriented, self-motivated
- Computer proficiency is required, specifically with Microsoft Office
- Proficiency in RealPage/OneSite software a plus