Assistant Or Associate Director Of Student Financial Services

Knox College invites applications for the full time, 12-month position of Assistant or Associate Director of Student Financial Services. As the successful candidate, you will provide a full range of financial aid and student account counseling services for current and prospective students and their families; analyze and verify financial aid applications; award financial aid based on federal, state, and institutional policies; and participate in outreach activities both on- and off-campus. You will also play a key role in utilizing new technologies and leading initiatives to help us improve the delivery of financial aid and related services. This position is located in Galesburg, IL.
Essential Functions:RESPONSIBILITIES AND DUTIESAward applicants with federal, state, and institutional awards in accordance with student eligibility and institutional policyVerify financial aid applications using federal tax transcripts, verifications forms, etc.Determine eligibility for Parent PLUS loansIdentify, determine, and approve special circumstances warranting professional judgment modificationsReview enrollment after add/drop period to determine student aid eligibilityReview and process student aid adjustment requests such as part-time adjustments, additional loan requests, housing status changes, etc.Work with students regarding their student accounts and payment plansReview reports to ensure compliance with federal regulations such as over awards, Pell LEU issues, loan limit issues, CFLAGS, etc.Award financial aid to study abroad students based on revised cost of attendance information; and determine eligibility for alternative loans.Maintain current knowledge of federal/state regulations and institutional policy. Attend financial aid workshops, training sessions, and conferencesAssist with development and maintenance of financial aid policy and procedures manualCoordinate with other offices on campus such as Business Office, Registrar, Admissions, etc.Other duties as assigned by Assistant Vice President for Student Financial ServicesParticipate in financial aid outreach such as:Admissions Open Houses and recruitment events,High school financial aid nights RequirementsRequired:Bachelor's degree.Three to five years of related experience in a financial aid office or equivalent experience in a higher education setting.Excellent customer service, communication, and problem-solving skills.Ability to work independently and adapt to a changing environment.Proficient with Microsoft Office.  Preferred:Experience with PowerFAIDS.Experience in working in a paperless financial aid office. Knowledge, Skills, and Abilities:Exceptional interpersonal, communication, and public speaking abilities; and talent for developing
 relationships with multiple constituencies.Excellent organizational skills and ability to manage multiple projects simultaneously.Ability to organize and prioritize work, manage complex tasks, and complete multiple projects on time
 while working independently and having the resourcefulness, flexibility, and initiative to adapt to
 constant change.Ability to adapt to a changing work environment.Ability to work autonomously as well as part of a team.Minimum Licenses/Certifications Required:Driver’s License Required Applicants must be currently authorized in the United States for any employer.
Application
 To apply, please submit a cover letter and resume with contact information for three references,
 and complete the Knox College Employment Application at https://www.knox.edu/employment-at-knox.Review of applications will begin immediately and continue until the positions are filled.Finalists will be subject to a background check.Notice of Non-Discrimination
  
 In keeping with its commitment to equal rights since it was founded in 1837, Knox College
 particularly welcomes applications from members of underrepresented groups. Knox College
 does not discriminate on the basis of sex, pregnancy, gender identity or expression, race, color,
 creed, national or ethnic origin, religion or religious affiliation, sexual orientation or preference,
 age, marital or family status, disability, veteran status, or other status protected by applicable
 federal, state, or local law in admission, financial aid, employment, athletics, or any other aspect
 of its educational programs or activities. In addition, Knox College is prohibited by Title IX of
 the Education Amendments of 1972 and its accompanying regulations from so discriminating on
 the basis of sex. 
  
 The College official responsible for coordinating compliance with this Notice of Non-
 Discrimination is Kimberly K. Schrader, Title IX Coordinator. Any inquiries regarding Title IX orthe College's policies that prohibit discrimination and harassment should be directed to the
 Title IX Coordinator identified below. The Coordinator will be available to meet with or talk to
 students, staff, and faculty regarding issues relating to this Notice of Non-Discrimination and the
 College’s policies and procedures.
  
 Title IX Coordinator
 Kimberly K. Schrader
 Old Jail 12 | Campus Box K-209
 337 South Cherry Street
 Galesburg, IL 61401
 Phone: 309-341-7751
 Email: kschrade@knox.edu
  
 Inquiries about the application of Title IX to Knox may be referred to the Title IX Coordinator,
 the United States Department of Education’s Assistant Secretary for Civil Rights, or both.
 Individuals may also contact the U.S. Department of Education's Office of Civil Rights for
 additional information.
  
 Office for Civil Rights
 U.S. Department of Education-Chicago Office
 500 W Madison St., Suite 1475
 Chicago, IL 60661-4544Phone: 312-730-1560
 Email: ocr@ed.gov
  
 Inquiries regarding the College’s policies regarding the Americans with Disabilities Act of 1990
 (“ADA”), or Section 504 of the Rehabilitation Act of 1973 (“Section 504”) should be directed to
 either the Assistant Vice President of Human Resources or Director of Disability Support
 Services identified below.
  
 For Employees:
 Human Resources
 Administrative Services Center 109 | Campus Box K-200
 368 South Prairie Street
 Galesburg, IL 61401
 Phone: 309-341-7200
 Email: hr@knox.edu
  
 For Students:
 Director of Disability Support Services
 Stephanie Grimes
 Umbeck Science and Math Center E111 | Campus Box K183
 340 South West Street
 Phone: 309-341-7478
 Email: sgrimes@knox.edu