Do You have a proven track record of success in hotel management? Do you want to grow, taking your career to the next level, for an award-winning Management company? As Assistant General Manager for Chartwell Hospitality, you’ll have the opportunity to apply what you know.
Immediate Supervisor:
General Manager
Job Summary:
Responsible for the overall operation of the hotel through active involvement and support of all departments including the Front Desk, Housekeeping, Maintenance, and Breakfast.
Essential Job Functions:
- Ensure an environment in which high standards of comfort, service, and quality exist for our guests.
- Drive guest satisfaction results through active support of all departments.
- Ensure teamwork and enhance cooperation between all departments.
- Maintain accurate payroll and employee records. Perform timely and fair reviews.
- Accurate and complete adherence to bank records and other procedures to ensure complete and timely collections.
- Responsible for the management of Accounts Receivable, City Ledger, and Guest Ledger.
- Provide comprehensive training to all staff.
- Acts as Manager on Duty as designated by the General Manager.
- Ensure positive financial performance through cost control of all departments and P&L analysis.
- Active involvement in revenue management strategies.
Necessary Skills and Attributes:
- Excellent verbal, comprehension, listening and problem solving skills
- Interpersonal and time management skills
- Adaptability
- Report and accounting skills
- Guest relation skills
Formal Education:
Hotel Administration or Management is a plus but not required.
Experience:
Previous hotel experience required.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.