Job Details
Responsibilities:
- Maintain a working knowledge of all menu items offered in the restaurant, including basic ingredients, allergens, techniques, etc.
- Maintain an understanding of the proper steps of service and consistently execute them with efficiency and grace while maintaining a sense of urgency throughout service.
- Anticipate guest needs and work closely with all FOH team members to ensure each table’s needs are met.
- Ensure constant communication with staff members, management and the kitchen as necessary at all times during service in order to serve guests.
- Efficiently organize orders, manage cash and credit card transactions. Demonstrate speed and accuracy when using the POS system during service.
- Maintain the space and service stations according to DOH standards, retaining a professional, clean appearance during all parts of service.
- Demonstrates leadership; Sets the example for all new members and can train and coach all members of the team.
- Responsible for the opening and closing of the restaurant as it relates to the physical operations, as well as administrative tasks.
- Responsible for all administrative tasks as they relate to tips and end of night reports.
- Manage all delivery platforms and ensure items are up to date.
- Oversee deliveries and vendors.
- Oversee employee punches and end of night shift reports.
- Act as part of the team to maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service.
- Reliably complete all assigned sidework
- Demonstrate knowledge of Department of Health (DOH) standards. Food Safety Certificate and Alcohol Safety Certificate preferred.