Assistant General Manager

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com.
The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.
The always beautiful Country Inn & Suites Seattle-Bothell is looking for their next hotel expert to lead their operations team as the Assistant General Manager. Come join this innovative team!
Starting Salary: $80,000 Annual
Key Responsibilities:
Participates in the development and implementation of business strategies for the hotel which are aligned with Choice Hotels overall mission, vision, and strategies.

• Participates in the development of the hotel's business strategies
• Monitors status regularly and adjusts strategies as appropriate
• Participate in the development of the annual marketing, sales and yield management plans and strategies

Maximizes profitability and revenue by directing the hotel operations, to include Maintenance, Front Office and Housekeeping departments.

• Directs these hotel departments in accordance with Choice Hotels stands of operations
• Analyzes business results on a regular basis and takes actions to improve results as appropriate
• Leverages system-wide expertise and resources where possible in order to incorporate best practices and deliver services on a cost effective basis
• Controls costs by adhering to standards of operations for forecasting, budgeting, scheduling, payroll control and other expense management systems

Develops and implements strategies and practices which support employee engagement.

• Develops and recruits the human resources necessary to achieve hotel and Management Services' goals
• Directs the development and implementation of strategies and practices which support employee engagement throughout the hotel
• Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver service and teamwork
Requirements/Skills:

• Minimum of five years work experience in hotel management
• Bachelor's degree preferred
• Experience managing to brand standards
• Proven leadership skills, results oriented
• Able to resolve conflicts guests, supervisor and employee
• Able to collaborate effectively with other hotel employees and managers to ensure teamwork
• Knowledge or hotel operations including; preparation of business plans, budget forecasting, quality assurance program, hospitality law, and long-range planning
• Must work well in stressful, high pressure situations
• Able to create a diverse and supportive work environment
• Willing to work a flexible schedule including weekends and holidays
• Adheres to the policies and procedures of the hotel

Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant's race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.