Job Description
- Manages all aspects of the hotel in the absence of the General Manager.
- Approves plans, budgets, staffing, and general operating procedures for the rooms, housekeeping, maintenance, and security departments.
- Monitors the budget and directs corrective action as necessary to assure those budget goals are attained.
- Functions as an administrative link between and among departments.
- Monitors internal cost control procedures.
- Coordinates training programs.
- Assists General Manager in developing and implementing long-range and annual plans, operating reports, forecasts, and budgets.
- Monitors safety conditions and employees’ adherence to safety procedures. Updates emergency plans and procedures and assures that effective training for these programs is conducted in all departments.
- Receives, investigates and acts upon complaints from guests and employees.
- Assures that the hotel’s preventive maintenance and energy management programs are in use.
- Participates in ongoing facility inspections throughout the hotel to ensure that cleanliness, safety, and other standards are consistent.
- Performs other duties as assigned.
- Bachelor’s degree in Hotel/Restaurant Management or Business or equivalent combination of education and experience.
- Minimum of three years of hotel management or supervisory experience.
- Minimum of one year of Choice or Best Western hotel working experience.
- Strong leadership and a professional image.
- Strong interpersonal, written, and verbal communication skills.
- Excellent decision-making ability and analytical skills.
- Knowledge of a variety of computer software applications.
- Ability to work a flexible schedule, including weekends and holidays.
- Employee discount
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- On call
- Seattle, WA 98188: Reliably commute or plan to relocate before starting work (Required)
- Hospitality: 3 years (Required)
- Hotel management: 1 year (Required)
- Choice Advantage: 1 year (Preferred)
- Day Shift (Required)
- Night Shift (Required)