Assistant Director Of Student Financial Services / Financial Aid

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About University of Saint Joseph:

The University of Saint Joseph, founded by the Sisters of Mercy, provides a rigorous liberal arts and professional education for a diverse student population in an inclusive environment that encourages strong ethical values, personal integrity, and a sense of responsibility to the needs of society.

At University of Saint Joseph, our mission statement profoundly resonates with our faculty and staff and serves as the foundation upon which our employment policy is built.

We seek to attract, develop and retain individuals who are committed to our mission. We are committed to providing an environment where diverse talents, perspectives, experiences and contributions are recognized, and one that promotes the "growth of the whole person" with resources that enable employees to meet professional and personal life needs.

Job Description:

Under the direction of the Director of Student Financial Services, this position is responsible for supporting and managing compliant, efficient daily operations, services and programs of the Student Financial Services Office. The Assistant Director of Student Financial Services coordinates the development and direction of the technical aspects of the Financial Aid process that support processing and disbursement of external and internal sources of Financial Aid, including the endowed scholarship program. The incumbent develops effective working relationships to foster an ongoing rapport with students and the constituencies who serve those students. It is anticipated that approximately 50% percent of the time spent in this position will be providing technical and auxiliary support, and 50% percent will be providing customer service support to the students and families.

Responsibilities (Include but are not limited to)

• Assist the Director in planning and implementing policies and procedures that govern the day-to-day operations of the Office of Student Financial Services.
• In conjunction with the Director, Office of Institutional Advancement, and the Business Office, manage the awarding, reconciliation and reporting of the donor-funded scholarship program.
• Coordinate the processing and disbursement of Federal Title IV, state, private and institutional Financial Aid.
• In conjunction with the Office of Admissions, oversee and manage the Student Ambassador Student Employment Program within the Division of Enrollment Management
• Conduct full-service Financial Aid counseling to assist students with a long-term financing plan to pay for the cost of their degree. Collect and review required documentation, create Financial Aid packages, and perform federal verification for assigned population.
• Monitor Student Financial aid eligibility of enrolled students in relation to their academic progress
• Counsel and advise students and parents regarding financial challenges, and recommend Financial Aid options based on academic progress, eligibility and procedures
• Assists the Director in facilitating the coordination and communication between respective University departments as they relate to Student Financial Service's role in creating a positive educational experience for students. Integrate efforts to maximize SFS's role in recruitment and retention.
• Assist the Director with R2T4s and fund reconciliations.
• Assist the Director with monthly and annual reporting requirements
• Plan and conduct presentations, seminars, and/or workshops for students. Represent the Office of Student Financial Services at recruitment events, information sessions, and career fairs.
• Ensure an environment of confidentiality surrounding sensitive, private, financial documents and data.

Requirements:

Education & Experience

• Two years' experience with Financial Aid and Financial Aid programs preferred.
• Bachelor's Degree required.
• Familiarity with PowerFAIDS and Jenzabar preferred.
• Experience in higher education a plus.

Other Qualifications

• Engaging personality, friendliness, enthusiasm, sense of humor, positive attitude, persistence, and passion for the work.
• Well-organized, multi-tasker, effective time-manager, problem-solver, and a creative "people person" who is customer service-oriented, pays attention to details, and works with a sense of urgency.
• Ability to function independently while operating effectively within a team environment.
• Proficient computer skills, including working with Windows and the MS Office Suite. Familiarity with Jenzabar and PowerFAIDS a plus.
• Excellent oral and written skills and the ability to communicate and to work comfortably with students, colleagues, and external constituents, including diverse populations.
• High level of professionalism, leadership, diplomacy, negotiation and sales skills, and the ability to manage complex projects with minimal supervision.
• The ability to work with and not disclose sensitive and confidential material.
• Professional, courteous demeanor and appearance; and the ability to work professionally with students, faculty, staff, and administration and to represent the University professionally to the public.
• Cultural competency to work with diverse student and/or employee population
• Commitment to the mission of the University of Saint Joseph
• Physical ability to perform the essential functions of the position, with or without reasonable accommodation.

Additional Information:

Salary is commensurate with qualifications and experience.

The University of Saint Joseph is building a culturally diverse faculty & staff and strongly encourages applications from women and people of color.

NON-DISCRIMINATION & TITLE IX INFORMATION

ACCOMMODATIONS FOR APPLICANTS WITH DISABILITIES INFORMATION

Application Instructions:

Persons interested in the above position should apply online. Please submit:

• Resume/Curriculum Vitae
• Cover letter with salary requirements

You may add up to four additional files/documents after uploading your resume/CV; you will be directed to the upload page after you complete your contact information.

The University of Saint Joseph is an Equal Opportunity/Affirmative Action Employer.