Appointment Setter

Job Title: B2B Phone Representative

Responsibilities/Duties:

Although we do ask for folks to have at least 2 years experience, ongoing training and support is provided on a daily basis to help you achieve your goals!

· Set appointments with companies via the phone for J Teleconnections and its clients with contacts in our CRM system in an efficient and high quality manner.

· Maintain detailed and accurate records of your interactions/contacts in our CRM system.

· Maintain and complete all assigned hours in a given pay period, and attend company phone meetings.

· Dial 20-25 dials an hour.

· Maintain communication with management during working hours.

· File all period related paperwork and reports each period.

· Maintain appointment set per hours worked ratio set forth by management. (Varies per client).

Qualifications:

· Excellent verbal communication and interpersonal skills.

· Be coachable, teachable, and willing to follow guidelines, while still being able to "think outside the box."

· Capable of thinking on your feet in a fast-paced environment while maintaining highly detailed and quality work.

· Must have a positive, can-do attitude. "No" must be a word that does not scare you.

· Be open to work during 9-5 CST but also open to "off" hours when applicable. Hours will be Monday through Friday.

· A working proficiency in Microsoft Office.

· Strong team player, but able to manage yourself independently.

· Ability to stay calm, focused, and positive under pressure, especially when speaking with business executives.