Aerospace Camp Experience (Ace) Administrative Specialist

 Hourly Pay Range: $20.00 - $24.00

**This is a seasonal position that will run approximately 6/8/2024 through 8/23/2024.**

**In preparation for camp the work schedule will be 20-30 hours per week on or around, 4/29/2024 - 5/31/2024.**

**Work hours increase to 40 hours per week beginning, 6/3/2024 until 8/23/2024.**

 

Do you love working with and inspiring children? Do the worlds of aviation and aerospace excite you? Then a position with Aerospace Camp Experience (ACE) at The Museum of Flight is the place for you! From leading hands-on activities to guiding campers through our world class exhibitory and collection, to being a bridge between young people and engineers and experts, a day at ACE is always an adventure! Join the ACE team and help create a summer of meaningful experiences. You’ll build connections between youth of all backgrounds, gain leadership skills and knowledge to prepare for your future, and be part of a diverse team working together to share the rewarding, fun, and hard work of a camp day. Together, we’ll make ACE the best part of everyone’s summer! 

Summary

The Aerospace Camp Experience (ACE) Administrative Specialist provides administrative and logistical support to ensure The Museum of Flight provides an engaging and inspirational day-Camp Experience for a diverse group of youth. This position ensures a smooth and successful experience in day-to-day office procedures and supporting the ACE Leadership team and requires a level of professionalism to successfully serve external customers as well as lead and support camp staff. 

 

Essential Duties & Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed both major and minor, which are not mentioned below. Specific activities may change from time to time. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.

1. Process camper registrations and ensure necessary data is accurately transferred to ACE database, museum accounting, and museum registration staff. Organize and maintain accurate and complete camper information files. Ensure that copies of relevant information be provided to Lead Counselors as required.
2. Provide great customer service to campers, their adults, and other stakeholders via phone, email, and in person. 
3. Track outstanding participant forms and payments and provide appropriate and timely notifications to clients. 
4. Prepare and maintain weekly camp group attendance materials and health information.
5. Purchase program activity supplies, as directed and ensure all camps have adequate supplies for all activities. 
6. Assist in the preparation for and training of camp staff. Provide input to ACE Manager in regard to performance reviews.
7. Assist the ACE Leadership Team in the administrative activities surrounding recruitment, hiring, and training of ACE staff.
8. Follow ACE and Museum policies and procedures, including those related to medical and disciplinary situations, child abuse prevention, and emergency procedures.
9. Support campers emotional and social development, encouraging understanding of others and positive self-concepts.
10. In partnership with program leadership, may provide oversight and guidance with daily operations including team support, facilitation, volunteers, and colleagues.
11. Assist with the supervision and organization of campers during Extended Care sessions that are conducted prior to and after regular camp programming, as needed. 
12. Perform other duties as assigned.

 

Qualifications

Education & Experience

• High School diploma or equivalent. Some college preferred.
• Minimum of one (1) year of administrative or logistic work experience. 
• Minimum of one (1) year in a customer service environment.
• Experience leading teams in a work or academic environment.
• Experience working with children/youth such as a camp, daycare, or educational facility is preferred.

 

Knowledge 

• Knowledge in maintaining inventory; counts, appropriate number of goods to fulfill and order. 

 

Skills

• Demonstrates good interpersonal skills; customer service mindset.
• Strong organizational skills.  
• Computer proficiency in a Microsoft Windows environment, especially in Excel, Word, and PowerPoint.

 

Abilities

• Ability to work effectively with a wide range of people, including staff, campers, parents, and volunteers.
• Demonstrated ability to effectively prioritize multiple and competing tasks and plan work activities efficiently. 
• Ability to make solid decisions quickly under pressure and comfortable leading and directing camp staff and camp participants in a respectful and professional manner.

 

License & Certification

• Current First Aid, CPR and AED certification, or may be obtained prior to first day of camp through the provided Museum certification training or other.

 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The schedule for this position will be determined by the Supervisor. Primary seasonal work schedule is Monday through Friday from approximately 7:30am - 3:30pm. Summer hours will be finalized at regular staff meetings.
• No travel is expected for this position. 

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to work in an active camp environment within the public space of a busy museum.
• Onsite attendance is essential to perform the duties of this position.
• This position works in a normal office environment with long sedentary periods and repetitive wrist and arm movement. 
• The ability to bend, carry, reach, overhead and to the side, push, pull, focus, walk, stand, twist and squat are occasional requirements in a normal camp environment.
• Able to occasionally lift up to 50 pounds with assistance.
• Able to stand and walk throughout the work day.

 

Benefits

The Museum of Flight offers seasonal employees benefits which include accrued sick leave, paid working holidays, 403(b) retirement plan and a 25% discount at the Museum Store.

Compensation

The hourly rate for this position is between $20.00 - $24.00 per hour depending on experience. 

 

Important Information

The Museum of Flight is committed to reflecting the diverse community around us. We continue to listen, learn, and implement change so that we can become a more inclusive organization that addresses bias and inequity, and better serves our communities. We highly encourage persons of color, members of marginalized communities, women, non-binary, and LGBTQIA+ individuals to apply.

Prior to hire and once an initial offer of employment has been made, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

The Museum of Flight is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran’s status, sexual orientation, or gender identity/expression.

This organization participates in E-Verify.

 

#LI-EA1