- Provide front desk coverage, greet and direct visitors and provide routine information on work unit services, policies and procedures; conductadministrative onboarding of new employees; answer phones, screen calls, respond to inquires or refer callers to appropriate contacts; maintain security and confidentiality.
- Schedule meetings and reserve conference rooms; schedule appointments and maintain calendars for supervisor and other staff as appropriate.
- Draft routine correspondence, standard forms and templates; format documents in word processing and presentation software; proofread and ensure proper grammar, spelling and punctuation.
- Compile and summarize data and reports from automated systems, databases and spreadsheets.
- Maintain, inventory, order, and distribute supplies.
- Process customer service reqiests; review for completeness and enter data in client information system; maintain program information, equipment, vendor and other files.
- Open, sort, and distribute incoming mail and faxes; format, assemble and distribute information packets for internal and external customers.
- Initiate repairs of office equipment and maintain record of repairs performed.
- Take notes at staff and other meetings; transcribe statements and meeting proceedings using digital transcription equipment; ensure transcriptions are complete and accurate.
- Perform other duties as assigned.
- One year of experience as a receptionist, front desk person, and/or providing general office support is required. Front desk and receptionist experience is preferred.
- Knowledge of general office principles, practices, methods and standard equipment
- Knowledge of basic bookkeeping and recordkeeping procedures
- Knowledge of and proficiency in fundamental mathematics
- Knowledge of effective business communications including proper English usage, grammar, punctuation, spelling and proofreading
- Communication skills
- Interpersonal skills
- Customer service skills
- Work planning, organizational and time management skills
- Skill in following oral and written instructions and following through on assignments in a timely manner
- Skill in compiling, tabulating, summarizing and presenting data in varying formats
- Skill in maintaining data integrity and accuracy
- Skill in maintaining automated and manual recordkeeping systems and office supply inventories
- Skill in the operation of multiline telephone systems in a high- traffic environment
- Skill in keyboarding and associated safety practices
- Skill in establishing and maintaining effective working relationships
- Skill in working with a variety of individuals from diverse backgrounds
- Skill in use of automated information systems, personal computers, word processing, spreadsheet, database management, presentation and similar software applications
(16 hours a week)
Downtown Seattle
Pay: $19.59 per hour