Administrative Specialist - General Internal Medicine

Position Details Dept Number/Name: 0-6123-000 / Dept Of Internal Medicine College Division: USF Health-Morsani College of Medicine Salary Plan: Staff (Time-Limited) Job Code/Title: 2204 / Administrative Specialist Hiring Salary/Salary Range: $45,000 - $50,000 Position Number: 00051850 ORGANIZATIONAL SUMMARY: The Department of Internal Medicine is the largest and most complex Department in the Morsani College of Medicine with over 26 Divisions, Programs and Centers/Institutes, total human resources in excess of 1,000, and an annual all-source budget in excess of $143,000,000. The Department's ongoing growth includes the restructure of Cardiovascular Sciences from a separate Department to a Division, support of the microbiome initiative, and the execution of clinical, research and education initiatives focused on COVID-19 and emerging infectious diseases. The mission of the Department is to rank among the elite in the nation in the areas of education, research and patient care.

The Department provides education and training for a diverse group of medical students, residents, fellows and health personnel from USF and throughout the world. The Department's research activities are numerous and involve both basic and clinical research activities in all subspecialties of Internal Medicine. Our NIH funding is in excess of $120 million over the past 3 years.

Patient care occurs in our affiliated hospitals (including Tampa General Hospital, H Lee Moffitt Cancer Center and Research Institute, James A Haley VA Hospital, Florida Hospital) as well as our state-of-the-art ambulatory health care centers. The Department also provides healthcare support and services via contractual arrangements with many diverse organizations. The US News & World Report recent rankings of our subspecialties include Nephrology at 18, and Gastroenterology at 24 and Primary Care at 67.

The Department's faculty represent a group of dedicated physicians that are well-recognized as leaders in all three mission areas. POSITION SUMMARY: This position is responsible for the daily operations, academic and administrative support for the Division of General Internal Medicine (GIM), under the direction of the Office Manager and Clinical Section Administrator. This position performs entry-level clerical and clinical administrative support to achieve the deliverables of the Division and the Department.

Additionally, approximately 50% of this position's effort ill be dedicated to intake and associated administrative services for the patients of Tampa Bay Street Medicine, the GIM continuity clinic and refugee clinic; associated duties include scheduling appointments for initial visit as well as for referrals for diagnostic services, registration, and patient follow-up. This position requires evening and weekend hours as well as fluency in both Spanish and English. This position is grant funded.

RESPONSIBILITIES: Provides administrative and operational support to Office Manager and Clinical Section Administrator in support of the Division. Serves as backup to the Office Manager, and as such, aids in coordination of new faculty onboarding, setting up interviews, travel accommodations and processing reimbursements. Work with Division Director with special projects to improve efficiencies of scheduling/clinic activities.

Patient contact: Schedules patient appointments; determines patient eligibility; coordinates and schedules referrals; conducts patient appointment reminder calls; attends Wednesday evening refugee clinics twice monthly and Saturday morning homeless clinic, twice monthly to manage patient check-in. Manages patient referrals and faxes imaging referrals to appropriate Radiology services,. Follows up to ensure necessary appointments are scheduled; specialist referrals are working with attending providers.

Administrative support for clinical management team including nurse supervisor and nurse manager. Monitors TBSM phone calls daily and responds to routine questions, patient request for appointments, enrollment questions, and processes refill requests. Ensures all patient documents are scanned into assigned electronic medical record (EMR).

Works with community organizations/partners such as Catholic Charities, Lutheran Services and Radiant Hands to offer patient resources for food, rent, addiction care; accepts and processes referrals to TBSM and refugee clinic for medical care. Performs other duties as assigned. POSITION QUALIFICATIONS: MINIMUM: This position requires a high school diploma or equivalent, with at least four years of experience in an office or administrative support position.

Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience. This position requires evening and weekend hours as well as fluency in both Spanish and English. SPECIAL SKILLS/TRAINING: This position requires evening and weekend hours as well as fluency in both Spanish and English.

USF Health Information for Applicants This position is subject to a Level 1 criminal background check. Job Opening Number: 35529 Original Posting Date: 10/30/2023 - Previous applicants do not need to re-apply. Posting End Date: 1/05/2024 How to Claim Veteran's Preference: This position allows eligible veterans and their spouses to claim Veterans' Preference pursuant to Florida Statute 295.

Applicants claiming preference are responsible for providing required documentation AT THE TIME OF SUBMITTING APPLICATION; such documentation is required for eligibility determination. Supporting documentation, in addition to the DD214, may be required based on eligibility criteria. If you are submitting a DD 214, please ensure the social security number and date of birth is redacted/removed.

For information on obtaining a DD 214 visit http://www.archives.gov/veterans/military-service-records/ or call 1-866-272-6272. How To Apply Click on the Apply Now button. When applying to an opening you will have the opportunity to upload a cover letter and resume.

Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above. YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT.

Only online applications are accepted for this position. Click here for additional tutorial information. To request an accommodation with the application or interview process, please contact Central Human Resources by telephone: 813-974-2970 or email HR-ADA-Request@usf.edu.

Equal Employment Opportunity USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace. The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator.

Reports may be made at any time either online or directly to the University's Title IX Coordinator. USF's Equal Opportunity Affirmative Action Statement. Work Location Campus map and location overview: USF - Health USF - Tampa Campus About USF The University of South Florida is a high-impact global research university dedicated to student success.

Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St.

Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference. Working at USF With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region.

At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.

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