Administrative Specialist Cl2- Early College

Per Collective Bargaining Agreement
Internal Candidates May Apply starting 10/4/2023
External Candidates are Welcome to Apply on or after 10/11/2023

University of Maine at Fort Kent is seeking to hire an Administrative Specialist (CL2) to support the Early College Program, including Summer Programming, campus visits from Early College constituents, and aiding in the administrative side of student enrollment. Early College (or dual enrollment) refers to all programs in which high school students enroll in college courses while in High School.

The position is an on campus, one year fixed length position (possibility of renewal) with the full-time hours of M-F, 8 a.m.- 4:30 p.m. This position performs a variety of detail oriented and time-sensitive administrative and clerical duties in support of the University of Maine at Fort Kent Early College Program. The candidate selected for this position will also provide for Early College programs on other campuses and will occasionally support System Office staff. Minimal evening and weekend work. Occasional travel to area high schools may be necessary.

Essential Duties

• Receives and processes Early College applications through the online portal ExplorEC, in collaboration with other campuses and the Maine Community College System for multi-campus students.
• Processes drop/withdrawal requests initiated in ExplorEC.
• Serves as a liaison between Early College Program Coordinator and participating high schools (explain policies and procedures, troubleshoot issues). 
• Engage with Early College colleagues System-wide on shared  policies and procedures, maintaining/ensuring consistency for our internal/external constituents.
• Support accreditation efforts for the National Alliance of Concurrent Enrollment Partnerships (NACEP).
• Support students by helping resolve questions, aiding in triage of time-sensitive inquiries that may arise.
• Assists with recruitment and marketing
• Creates accurate and timely reports reflecting Early College Program enrollments, add/drop, withdrawals and course waitlists.
• Communicates professionally and effectively with Early College Program stakeholders, including students, high school guidance counselors and administrators, parents, and homeschool educators. Recognizes high school students need additional assistance in navigating the Early College experience.
• Researches student accounts and interacts with the Bursar's office in regards to billing.
• Provides enrolled students with access to online tutoring services

Complete job specifications

UMFK's mission is to nurture and engage a diversity of learners and aspiring professionals through affordable, technologically-enhanced, and professionally-focused educational programs. The faculty, staff, and surrounding communities help students develop into engaged and productive citizens who appreciate the natural environment and cultural opportunities in the immediate area and across the globe. 

Taught by full-time faculty, our average class size is 16 students to one faculty member. Our students come to us from throughout the United States as well as approximately 30 countries.

The great outdoor environment of the St. John Valley and forests of New England provide UMFK with abundant resources for learning and research, as well as easy access to the joys of outdoor sports and nature activities. The University and surrounding communities also play important roles in preserving, cultivating, and celebrating the Franco-American/Acadian culture in the St. John Valley and housing one of two Acadian Archives/Archives acadiennes in the nation. UMFK is the only institution in the United States located at the center of the French culture of northern Maine, eastern New Brunswick, and western Quebec, offering opportunities for students to study and live in a bilingual region. The surrounding town of Fort Kent is a welcoming town of approximately 3,800 people who are active in various festivals, community gatherings, and civic work. UMFK is embedded near the center of town allowing easy access to amenities and the community at large.

UMFK ranks among the top tier of all northern colleges for the tenth consecutive year, according to the U.S. News & World Report 2021 rankings. For the past 15 years, UMFK has been repeatedly selected as one of the outstanding colleges and universities that The Princeton Review recommends to college applicants in its print and online editions.

Required

• Minimum of two years' experience in administrative support.
• High school diploma or an equivalent of knowledge or experience.

Preferred

• Bachelor's Degree or an equivalent of knowledge or experience.

Knowledge and Skills Requirements: 

• Demonstrates strong self-initiative in performing all duties and tasks.
• Demonstrates the ability to multi-task within a fast-paced environment particularly during peak student recruitment, application, and enrollment periods.
• Provides operational support as needed.
• Develops and maintains professional relationships that reflect courtesy, civility, and mutual respect.
• Builds productive relationships with internal and external constituents.
• Performs other reasonably related administrative duties as assigned.
• Demonstrated proficiency in the use of the following software programs: Microsoft Word and Excel; Google Suite; Mail merge; etc.
• Demonstrated ability to provide excellent customer service.
• Experience in multi-tasking and the ability to work both independently and as part of a team.
• Demonstrated time management skills and strong organizational skills with excellent attention to detail.

Preferred

• Experience providing administrative support and customer service in a fast-paced higher education environment. 
• Demonstrated knowledge of Maine Street (PeopleSoft)

Materials must be submitted via "Apply For Position."  You will need to create an applicant profile, complete an application (which includes contact information for three professional references), and upload a cover letter and a resume/curriculum vitae which fully describes your qualifications and experiences with specific reference to the required and preferred qualifications.  You will also need to complete the affirmative action survey, the self-identification of disability form, and the self-identification of veteran status form.

Review of applications begins immediately.  To ensure full consideration, materials should be submitted by 10/25/2023.  Materials received after that date will be considered at the discretion of the University.

The successful applicant is subject to appropriate background screening.

The University is NOT ABLE to support individuals who require sponsorship for this position.

In complying with the letter and spirit of applicable laws and pursuing its own goals of diversity, the University of Maine System does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability physical or mental, genetic information, or veterans or military status in employment, education, and all other programs and activities. The University provides reasonable accommodations to qualified individuals with disabilities upon request. The following person has been designated to handle inquiries regarding non-discrimination policies: Director of Equal Opportunity, 5713 Chadbourne Hall, Room 412, University of Maine, Orono, ME 04469-5713, 207.581.1226, TTY 711 (Maine Relay System).